Glass

Manager

• Lead the process of translating research design into execution through survey programming, field management, and quality control for a diverse portfolio of projects
• Be a client-facing member of the team– attend client calls and meetings (Zoom), support client communication
• Own all project phases (with the support of your Account Director) for a small number of identified projects
• Support Account Directors across other study phases and needs as they arise, which might include (but not be limited to) things like:
• - Helping draft research proposals and client contracts
• - Translating study design into a survey via our proprietary platform
• - Programming online surveys in our proprietary platform
• - Ensuring high quality fielding in partnership with our network of sample providers
• - Processing and tabulating survey data
• - Cleaning and balancing survey data
• - Designing tables and report deliverables with the client end-goals in mind.
• - Keeping projects on-track to meet client timelines
• - Attending client calls, meetings and/or presentations (virtually on Zoom)
• - Supplier relationship management
• - Work with our Tech Team to improve, refine, build the Glass platform’s capabilities and the respondent and user experience
• - Support a growing business and the diverse needs of startup life! These needs are always evolving, which should be exciting to you. You’re ready to roll-up your sleeves and jump-in as a key member of the team.

Senior Research Manager