Procurement Services Manager

Glanbia

Procurement Services Manager leading global Procure-to-Pay operations at Glanbia. Focused on process excellence and service delivery in a complex environment.

Posted 5/13/2026full-timeTwin Falls • Idaho • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Own and continuously improve the global Procure-to-Pay (P2P) process
Define and drive standardized processes, controls, and KPIs across regions and functions
Partner cross-functionally (Finance, IT, Supply Chain, Procurement) to align processes and priorities
Lead the P2P continuous improvement roadmap using data-driven insights
Identify and execute opportunities to improve cycle time, compliance, and user experience
Drive simplification and standardization across procurement service delivery
Oversee supplier lifecycle management (onboarding, maintenance, offboarding)
Ensure strong master data integrity and governance to enable seamless transactions
Improve supplier experience and reduce transactional issues
Act as SME for P2P systems (SAP or equivalent)
Lead user enablement across 300+ users through training, onboarding, and communication
Drive adoption of tools and self-service capabilities
Own requisition-to-PO execution for indirect spend
Establish and optimize support processes, including issue management and root cause analysis
Define and track SLAs and KPIs to improve service levels
Lead cross-functional change initiatives impacting systems, policies, and processes
Drive adoption through structured change management and stakeholder engagement
Support system enhancements, releases, and testing activities
Lead and develop a small, high-performing team
Foster a culture of accountability, collaboration, and continuous improvement

Requirements

What you’ll need

5+ years of experience managing Procure-to-Pay (P2P) processes
Strong experience with SAP or similar ERP procurement systems
Proven track record in process improvement, transformation, or operational excellence
Experience working cross-functionally in a matrixed, global organization
Experience leading teams and/or influencing without authority
Bachelor’s degree or equivalent experience
SAP certification is a plus

Benefits

Comp & perks

Continuous learning through an on-demand learning platform
Competitive compensation package including staff discounts
Generous family leave policy
Health & dental plan
401K

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Procure-to-Pay (P2P) processesprocess improvementtransformationoperational excellencedata-driven insightssupplier lifecycle managementmaster data integrityissue managementroot cause analysisrequisition-to-PO execution

Soft Skills

cross-functional collaborationleadershipstakeholder engagementchange managementcommunicationteam developmentaccountabilitycollaborationcontinuous improvementuser enablement

Certifications

SAP certificationBachelor’s degree