Customer Data Product Owner
Glanbia
full-time
Posted on:
Location Type: Hybrid
Location: Dublin • Ireland
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About the role
- Defines the Customer and Consumer Data Product vision and strategy, aligned with wider Business goals and priorities
- Collaborate with key Business stakeholders across the organization to identify key challenges and opportunities where data can provide solutions and then translating these business needs into technical requirements, understanding which data capabilities are required for the requested Data Product creation (e.g., BI vs data modelling vs data science vs AI)
- Works with the Head of Customer and Consumer Value Stream and Head of Data, AI & Analytics to align Customer and Consumer Data Product resources with the prioritised programme of work
- Collaborates with Data Platform teams, Solution Architects, and other relevant IT stakeholders to scope technical requirements for business solutions
- Prioritises Customer and Consumer Data Product solutions against the backlog, accounting for business priorities and foundational enablement required; collaborates with other Data Product Owners to prioritise cross-functional data insight requests, ensuring requests are managed in a standardised manner; prioritises smaller, ad-hoc business requests (e.g., one-off data insight) in the Data Product backlog, ensuring that team resource times are adequately accounted for
- Manages the Customer and Consumer Data Product team to deliver the Customer and Consumer Data Product roadmap, delivering valuable, robust, and secure data solutions for the Business; accountable for overall Data Product performance (e.g., delivery velocity, escalated issue resolution, Data Product roadmap realisation)
- Collaborates with the Data Governance team, relevant technical architects (BI or AI), data platforms owners and Information Security, Risk & Compliance teams to ensure Data Products are created, managed, and consumed in a standardised, secure, and compliant manner
- Acts as an escalation point for data solutions relevant to Customer and Consumer Value Stream to remediate product quality / performance issues
- Develops a continuous improvement culture within the Customer and Consumer Data Product team, encouraging the team to make meaningful improvements to overall Data Product performance
- Conducts horizon scanning to identify opportunities for emerging technologies to improve existing processes and enhance Customer and Consumer Data Product capabilities
- Collaborate with solution architects, data platform owners and Data, AI and Analytics director to consider emerging technologies in the wider data ecosystem
- Encourages the adoption of automation, self-service analytics, and AI-driven insights within the Data Product ecosystem
Requirements
- Bachelor's or Master's degree in a relevant field (e.g., Data Engineering, Data Science, Computer Science, Information Technology), or equivalent experience
- Industry certifications highly desirable (e.g., Google Data Analytics, Agile Methodologies, CPM, SAFe® Product Owner)
- 8+ years of experience in Data Product management, business intelligence development, data engineering, data visualisation creation, or relevant roles
- Comprehensive experience managing data delivery from requirements elicitation to design and deployment
- Hands-on experience with data analytics platforms, BI tools, and data engineering frameworks (Tableau, SAP Analytics Cloud, SAP BW / Datasphere, Azure Databricks, SQL, Python preferred)
- Proven track record in defining and executing valuable Data Product strategies, realising tangible benefits for the Business
- Experience working with / delivering solutions related to Customer and / or Consumer Data
- Evidenced ability to develop and maintain relationships with senior Business stakeholders, translating their high-level requirements into workable solutions.
- Strong ability to convey complex technology ideas to non-conversant audiences.
- Strong analytical and problem-solving skills for developing Data Product use cases and determining their associated value.
- Strong communication skills and ability to influence stakeholders, aligning on competing priorities and guiding Business teams on the feasibility of requests vs. technology constraints.
Benefits
- Competitive compensation package including staff discounts
- Generous family leave policy
- Health plan
- Pension
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data product managementbusiness intelligence developmentdata engineeringdata visualizationdata analyticsdata modelingartificial intelligenceSQLPythonautomation
Soft Skills
relationship managementcommunicationanalytical skillsproblem-solvinginfluencingcollaborationcontinuous improvementstakeholder alignmentrequirements elicitationtechnical translation
Certifications
Google Data AnalyticsAgile MethodologiesCPMSAFe® Product Owner