HR Service Delivery Partner
Glanbia
full-time
Posted on:
Location Type: Hybrid
Location: West Haven • Connecticut, Ohio • 🇺🇸 United States
Visit company websiteSalary
💰 $65,000 - $80,000 per year
Job Level
JuniorMid-Level
About the role
- Act as first point of contact for employee relations issues, providing support and guidance in accordance with company policies
- Support the recruitment process, as applicable
- Identify, prioritize, and respond to HR triage requests, resolving issues efficiently using company approved tools and techniques within established timelines
- Assist with facilitating orientations Latin America, Canada and the Eastern region of the US
- Ensure data accuracy by processing and maintaining employee information, including requisitions, administering position changes, and conducting data audits as requested by the HRBP
- Champion continuous improvement efforts, identifying opportunities to standardize processes and supporting automation and technological advancements
- Coordinate and facilitate employee orientation programs to ensure new hires have a positive onboarding experience and are well-equipped for their roles
- Administer the Leave of Absence (LOA) process at the local level, collaborating with managers and the PSO LOA Specialist to align with global processes and regulatory requirements
- Guide the calibration process for hourly employees across assigned business areas, fostering alignment within the region and business units
- Deliver training, coaching, and counseling to support HR program deployments, ensuring clear communication and adoption within the assigned regions
Requirements
- Bachelor’s degree with at least 2 years of experience
- Experience in HR service delivery, employee relations, onboarding and process management
- Excellent technical knowledge and experience with HR systems; strong data management and auditing skills
- Ability to triage and resolve HR related issues with a focus on efficiency and compliance
- Strong continuous improvement skills and capable of identifying and delivering enhancements & efficiencies
- Strong interpersonal and communication skills to engage with employees and leaders effectively
- Familiarity with local and global HR regulations, particularly in areas such as LOA and employee relations
- Spanish and / or French speaking preferred
Benefits
- Health insurance
- Performance bonuses
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HR service deliveryemployee relationsonboardingprocess managementdata managementauditingtriagecompliancecontinuous improvementLeave of Absence (LOA)
Soft skills
interpersonal skillscommunication skillscoachingcounselingproblem-solvingefficiency focustraining deliverycollaborationguidancefacilitation