Gladly

Staff Software Engineer, AI – Automation

Gladly

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $183,000 - $215,000 per year

Job Level

Lead

Tech Stack

GoPostgresReactTypeScript

About the role

  • Lead Major AI & Automation Initiatives
  • Ship Real Products
  • Design Foundational Systems
  • Collaborate Closely
  • Drive Innovation

Requirements

  • 5-10+ years of full-stack engineering experience, including large-scale product development and team leadership
  • A proven ability to turn ambiguous ideas into shipped product, especially in early-stage, 0-to-1 settings
  • A passion for AI and automation—you stay current on the latest trends and are eager to apply them creatively
  • Deep experience, or willingness to learn, TypeScript, React, Go, and PostgreSQL
  • Strong communication and collaboration skills—you’re as comfortable mentoring as you are coding
  • A customer-centric mindset—you care about what you’re building and who you’re building it for
  • A data-driven approach—you use metrics and insights to guide decisions and measure impact
Benefits
  • Competitive salaries, stock options, and comprehensive benefits
  • Generous paid time off, parental leave, and home office stipends
  • A fully remote work environment with opportunities for in-person team gatherings
  • A strong commitment to professional growth and an inclusive workplace where diverse perspectives thrive
  • A company where AI is not a buzzword. We build AI products and we expect our team to use AI tools daily
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
full-stack engineeringproduct developmentTypeScriptReactGoPostgreSQL
Soft Skills
team leadershipcommunicationcollaborationmentoringcustomer-centric mindsetdata-driven approach