Givzey

Operations

• Manage back-end operations of the Virtual Engagement Officer, including human-in-the-loop review, AI training, and knowledgebase development.
• Execute internal and external facing processes in support of the autonomous fundraising operation, including onboarding, asset submission, basic website development, and content creation.
• Identify and clearly report technical tasks to engineering using JIRA project management software.
• Develop and manage internal and external documentation.
• Work with third-party platforms that support autonomous fundraising operations.
• In conjunction with VP of Engineering, VP of Customer Success and Director of Autonomous Fundraising Operations, identify and solve opportunities and challenges in autonomous fundraising.
• Assist with customer requests, troubleshooting, and deployment of Version2 activities.
• Other tasks as assigned.

Operations Specialist