Provide accurate and comprehensive guidance to patients through detailed medical narratives.
Create medical and legal documentation with accuracy and a focus on fostering positive relationships with healthcare professionals and other stakeholders.
Efficiently manage a high volume of claims on a weekly basis.
Review patient records and identify additional health issues to maximize benefits.
Maintain high standards to build and sustain patient trust.
Clearly communicate to ensure that patient expectations are aligned with realistic outcomes.
Apply technical skills to secure prompt and successful claim approvals.
Foster patient satisfaction and engagement through effective communication and consistent support.
Build and maintain strong collaborative relationships with stakeholders.
Requirements
Bachelor’s degree in Healthcare Administration, Biology, Nursing, Epidemiology, Public Health or related field preferred.
A minimum of 2 years of experience in a healthcare setting is required, preferably in coordinating and managing patient documentation, medical writing, medical terminology, or in a healthcare administration role.
Familiarity with healthcare programs and benefits, particularly the Department of Energy Employees Occupational Illness Compensation (DEEOIC) program, is preferred.
Proficiency in Microsoft Office Suite and other relevant software is required.
Benefits
Hybrid work environment (after introductory period)
Company holidays, floating holiday, and birthday holiday
$100 monthly cellphone reimbursement
$150 Lifestyle Reimbursement annually (may be for gym/fitness memberships, Costco/Sam’s Club memberships, Amazon Prime memberships, and more)
Modern Health mental wellness platform to access personalized mental healthcare for you and your dependents
Tuition Reimbursement Program
Employee Assistance Program
Employee Appreciation Program
Company Provided Snacks & Drinks Daily in Office Kitchen
Vacation (PTO) and Sick Days
Competitive benefit plans
Company paid STD and LTD
401(k) with matching
Being a part of a growing company!
Working with incredible patients and their families!
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
medical writingmedical terminologyclaims managementpatient documentationhealthcare administration
Soft skills
communicationrelationship buildingpatient engagementcollaborationtrust building