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GiveDirectly

Internal Audit Field Officer – Part-Time Contractor

GiveDirectly

Internal Audit Field Officer working with recipients to ensure safeguarding and support mechanisms at GiveDirectly. Conducting surveys and managing risks associated with cash transfer program.

Posted 7/30/2026part-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $66,200 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in conducting field surveys and utilizing technology for data tracking and reporting. Exhibits strong interpersonal, communication, and critical thinking skills while working with vulnerable communities.

Highest-signal resume keywords
Field Survey ConductingInterpersonal SkillsTechnological LiteracyCritical ThinkingCommunication Skills

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data TrackingIncident ReportingSurvey AnalysisCase ManagementInvestigative Interviewing
Soft Skills
Active ListeningEmpathyIntegrityRespect for DiversityDecision Making
Tools & Technologies
AidkitSalesforceCall Center TechnologySmartphoneTablet
Industry Keywords
Vulnerable CommunitiesInternal AuditEscalation ProtocolsSocial Media InvestigationComplaint Management

About the role

Key responsibilities & impact
  • Conduct field surveys with recipients via call center technology.
  • Utilize Aidkit, Salesforce, and other internal software to track incidents.
  • Report any discovered cases and follow up with briefs to the IAA regularly.
  • Collaborate with the IAA to review and successfully draft the recipient Internal Audit follow up survey.
  • Analyze the functionality of the surveys with recommendations.
  • Track monthly survey responses from applicants.
  • Collect all possible complaints and provide responses within a reasonable time frame.
  • Escalate information and report difficult cases to supervisor based on established escalation protocols.
  • Produce weekly reports of cases, observations, and outcomes.
  • Research and utilize social media to investigate flagged online imposters and scammers.

Requirements

What you’ll need
  • Proficiency in English is required. Additional fluency in other languages is a plus.
  • Strong interpersonal skills and the ability to show respect and openness toward someone whose social and cultural background is different from one’s own.
  • Strong active listening and investigative interview skills.
  • Great communication skills.
  • 2+ years working with vulnerable communities.
  • Technological literacy – IACs will use a smartphone, tablet, or computer to accurately record recipient details in survey forms.
  • Empathy, honesty, and the highest standards of integrity.
  • Excellent critical thinking and decision making skills.

Benefits

Comp & perks
  • A competitive salary, including bonus
  • A robust health benefits plan (exact details will vary by country)
  • Flexible paid time off
  • Allowances for desk set-up and learning and development