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Response Manager
GiveDirectlyResponse Manager coordinating emergency cash responses globally at GiveDirectly. Playing a critical role in fundraising and program implementation for humanitarian efforts.
About the role
Key responsibilities & impact- Design and implement high-quality programming: Coordinate design, planning, and execution of emergency response operations, ensuring timelines and quality standards are met.
- Apply operational playbooks and deployment criteria to rapidly set up response programs across a growing number of countries.
- Conduct operational diligence, feasibility, and risk assessments for individual disaster responses, ensuring alignment with organizational goals and context realities.
- Track and report on program metrics to support learning and performance management.
- Liaise with partners, vendors, and subgrantees to ensure smooth execution.
- Become an expert in GiveDirectly’s tech systems and processes (Salesforce, CommCare, Jira, etc.) to support project execution and excellence
- Project and team coordination: Manage day-to-day activities of designated response, including field staff tasking and coordination with surge teams
- Provide coaching and mentorship to junior staff or surge team members during deployments
- Contribute to team goal-setting, impact tracking, and knowledge sharing
- Strategic and external contributions: May be asked to support new business development, donor reporting, or appeal materials, most often by translating field updates into compelling content.
- Represent GiveDirectly in select internal and external forums (e.g. Cash Working Groups)
- Ad hoc strategy and/or capability investment projects that advance GiveDirectly’s global response capacity.
Requirements
What you’ll need- Alignment with GiveDirectly Values: exceptional alignment with values and an active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.
- 3-5+ years of experience in a role focused on problem solving, team management, and/or new business development, including prior humanitarian/emergency experience
- Analytical problem solving: looks at problems with an analytical and iterative mindset, with strong framework for prioritization and ability to put structure and process to ambiguous problems.
- Strong project management skills and the ability to manage multiple workstreams, prioritize/explicitly deprioritize, and hold a high quality bar.
- Strong technical skills, including data analysis and ease with learning new third-party tech platforms and tools.
- Fundraising: Preference for candidates with a strong partnership and relationship management background.
- Strong communications skills: Skilled in speaking, writing, presenting, and negotiating across multiple stakeholders.
- Ability to orient in new context quickly, rapidly understanding unfamiliar environments, stakeholders, and processes, with a track record of setting up effective systems in dynamic situations.
- Enthusiasm for fast-paced environments, which may lack pre-defined playbook for success and involve significant “learning by doing.” Comfort with ambiguity and building systems from scratch.
Benefits
Comp & perks- A supportive team that works hard and cares hard
- A robust health benefits plan (exact details will vary by country)
- Flexible paid time off that staff is encouraged to take
- Allowances for desk set-up and learning and development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisproject managementoperational diligencefeasibility assessmentsrisk assessmentsprogram metrics trackingproblem solvingteam managementnew business developmentfundraising
Soft Skills
emotional intelligencecommunication skillscoachingmentorshipanalytical mindsetprioritizationadaptabilityrelationship managementnegotiationinclusivity