About the role
- Review, research, and respond to employee inquiries across all levels via the ServiceNow Platform
- Deliver instruction and training to employees on payroll-related systems, including ADP Time Tracking entry and online access to pay statements
- Assist with year-end W2 processing and respond to employee W2 inquiries
- Perform clerical duties such as filing, scanning, faxing, photocopying, and distributing payroll mail
- Maintain, update, and audit payroll employee records with a high level of accuracy
- Respond to all agency inquiries, including income verification requests, employment verifications, and unemployment inquiries
- Manage the garnishment process in conjunction with ADP by uploading garnishments and monitoring workflow in ADP SmartCompliance
- Download, distribute, and save reports as instructed
- Create, prepare, and run custom reports from Workday and ADP
- Partner with HR, Legal, Finance, and Operations teams on various employee-related tasks and projects
Requirements
- Bachelor's degree
- 2+ years of previous data entry experience
- 1+ year of experience processing payroll in the US
- ADP Workforce Now experience preferred; Workday HCM experience is a plus
- Basic understanding of accounting, taxation, and finance concepts as they relate to payroll
- Knowledge of multi-state payroll laws and regulations
- Proficiency in Google Suite and Microsoft Excel
- Exceptional organizational and communication skills
- Ability to think critically and outside the box
- Ability to work independently with a team-first mentality
- Benefits to support your health, finances, and well-being
- All remote, asynchronous work environment
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and development budget
- Parental leave
- Home office support
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entrypayroll processingADP Time TrackingW2 processinggarnishment managementcustom reportingaccounting conceptstaxation conceptsfinance conceptsmulti-state payroll laws
Soft skills
organizational skillscommunication skillscritical thinkingindependent workteam collaboration
Certifications
Bachelor's degree