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Tech Stack
Tools & technologiesPMPSwitching
About the role
Key responsibilities & impact- Own end-to-end program management for large-scale or high-complexity Enterprise Technology & AI initiatives, including scope definition, roadmap development, resource planning, and delivery tracking
- Define and communicate clear success metrics for each program, reporting status and risk to Enterprise Technology & AI leadership on a regular cadence, and escalating issues with recommended paths forward
- Partner with business and technology stakeholders to develop a deep understanding of underlying problems, desired outcomes, and solution trade-offs
- Drive cross-functional alignment by facilitating decision-making, resolving dependencies, and maintaining momentum across distributed teams
- Recommend and implement improvements to program governance frameworks, intake processes, and ways of working across the CIO org
- Translate complex technical and business requirements into clear, actionable work plans accessible to both technical and non-technical audiences
- Anticipate risks and interdependencies across the portfolio, proactively mitigating blockers before they impact delivery
- Model GitLab values and remote work best practices, contributing to a high-trust, async-first team culture
Requirements
What you’ll need- 6+ years of program management experience, with a strong track record delivering large, cross-functional Enterprise Technology & AI programs
- Demonstrated ability to simplify complex processes and build structured approaches to ambiguous problems
- Experience influencing without authority, earning trust with senior stakeholders, and driving alignment across functions, including Finance, Legal, Sales, and Product
- Comfortable operating at both a strategic level and in the details, switching between executive communication and hands-on program execution as needed
- Strong written and verbal communication skills, with experience presenting program status, risks, and recommendations to ETA leadership and Executive audiences
- Familiarity with Enterprise IT domains such as business systems, data, AI, security, infrastructure, or enterprise architecture (depth in one or more areas preferred)
- Proficiency with program and project management tools and methodologies (Agile, Scrum, SAFe, or similar); PMP, CSM, or equivalent certification is a plus
- Experience working in a remote, globally distributed environment with a bias toward async collaboration and clear documentation
Benefits
Comp & perks- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Program ManagementProject ManagementAgile MethodologiesScrumSAFeRisk ManagementScope DefinitionRoadmap DevelopmentResource PlanningDelivery Tracking
Soft Skills
Influencing Without AuthorityBuilding TrustCross-Functional AlignmentSimplifying Complex ProcessesEffective Communication
Certifications
PMPCSM