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Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Articulate the benefits of a GitLab DevSecOps transformation project to prospective clients, working directly with Engagement Managers and the sales team
- Provide support to PS Engagement Managers during the scoping and creation of the customer statement of work (SOW)
- Lead technical discovery sessions with customers, partners and GitLab PSEs to understand their business goals, technical constraints and requirements
- Provide technical expertise and consultative advice during the planning stages of a customer engagement
- Own the design, development, implementation, and support of GitLab-related Professional Services engagements
- Coordinate and oversee functional implementation activities for internal and partner consultants, developers, and customer points of contact (POC) on large-scale enterprise projects
- Provide technical leadership to the Professional Service Engineering team during the delivery of services engagements
- Ensure that the deliverable accurately meets the defined expectations of the customer, ensuring that proper testing is implemented and performance requirements are closely monitored by working with the customer
- Work closely with the customer project team (specifically the Project Manager) to ensure accurate task-level articulation of the work required
- Mentor PS and partner consultants to provide guidance regarding ‘Best Practices,’ communication, and implementation strategies; provide input to PS training materials and presentations and other collateral in the form of documentation and delivery kits
- Develop case studies, presentations, design documentation, best-practice methodologies and internal process development
- Liaise with and support other functional groups within GitLab – including (but not limited to) training, development, support, product, engineering
- Stay up to date on new features, and fixes within the monthly GitLab product releases and disseminate key information to the PSE team
- Hold enablement sessions for PS or other team members to learn how to use or how to sell particular service offerings
- Assist Regional Delivery Managers with Technical Vetting of Partner Consultants, New hire candidates, SOW staffing assessments
Requirements
What you’ll need- Demonstrated progressive leadership in the full life-cycle of the software development environment
- Demonstrated progressive experience delivering two or more of the following consulting services
- SCM migration
- Cloud Architecture
- Development
- CI/CD consulting services
- Demonstrated progressive enterprise-level software development experience
- Demonstrated progressive DevOps Platform experience
- Excellent written and verbal communication skills with the ability to influence internal team members, customers and partners
- Demonstrated problem solving and decision-making abilities with effective organizational and time management skills and the ability to handle multiple projects and priorities effectively in a fast-paced environment with minimal supervision
- Strong organizational, multi-tasking and presentation skills. Ability to create momentum and foster organizational change
- Capability to apply fundamental concepts, practices, and procedures of particular field of specialization
- Bachelor's Degree in Information Technology, Computer Science or other advanced technical degree, or equivalent experience
Benefits
Comp & perks- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
GitLabDevSecOpsSCM migrationCloud ArchitectureCI/CDsoftware developmentDevOps Platformtechnical discoveryimplementation strategiesbest practices
Soft Skills
leadershipcommunicationproblem solvingdecision-makingorganizational skillstime managementmulti-taskingpresentation skillsmentoringinfluencing
Certifications
Bachelor's Degree in Information TechnologyBachelor's Degree in Computer Scienceadvanced technical degree