Manage, coach, and develop a team of communications experts, tool enablement managers, and an analyst
Collaborate and iterate directly with the CRO and the CRO leadership team to provide strategic communications guidance for key revenue-impacting field initiatives
Oversee the management and iteration of GitLab's sales content management system, ensuring CRO LT, field leaders, and field sellers, plus key stakeholders, are engaged and informed on the platform's performance/ROI
Lead sales content and messaging initiatives that support proactive go-to-market activities as well as document internal sales processes for various customer segments and all routes to market
Champion efforts to define, maintain, and improve communication and alignment between Go-To-Market functions including Field, Marketing and Product teams
Oversee the enablement project management system to ensure the optimal resources are staffed against the key priorities, adjusting plans accordingly
Research and evaluate opportunities to leverage genAI solutions to improve operational effectiveness and efficiency across enablement
Ensure alignment of field enablement content with key internal and external events, such as new product releases, campaigns, and essential industry trade shows
Leverage Salesforce.com CRM infrastructure and AI technologies to craft enablement communications at scale for the globe and ensure all programs are data-driven
Measure and report on the impact of sales enablement programs and initiatives and develop a feedback loop to ensure a data-driven approach to ongoing improvements
Requirements
Proven enablement expertise, particularly in the SaaS/software/DevOps industry
Experience leading small teams of enablement operations professionals, particularly PMO, communications, tools, and analytics
Working knowledge of sales training technologies and methodologies
Demonstrable experience with sales, partner, and customer success enablement concepts, practices, and procedures
Relevant experience preparing, developing, and executing global sales teams' effectiveness strategies, tactics and action plans for a technology platform
Experience leading enablement operations teams - particularly expert in leveraging AI, communications tools, enablement platforms, and project management software
Strong ability to interact and influence effectively with C-level executives and senior field leaders
Exceptional written/verbal communication and presentation skills
Team player with strong interpersonal skills, skilled at project management and cross-functional collaboration
Ability to thrive in a fast-paced, unpredictable environment
You share our values, and work in accordance with those values
Benefits
Benefits to support your health, finances, and well-being
All remote, asynchronous work environment
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office support
Sales roles eligible for incentive pay targeted at up to 100% of the offered base salary
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.