GitLab

Director, Global Enablement Operations

GitLab

full-time

Posted on:

Location Type: Remote

Location: Remote • California, Colorado, District of Columbia, Hawaii, Illinois, Minnesota, New Jersey, New York, Washington • 🇺🇸 United States

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Salary

💰 $164,200 - $307,800 per year

Job Level

Lead

Tech Stack

GoSFDC

About the role

  • Manage, coach, and develop a team of communications experts, tool enablement managers, and an analyst
  • Collaborate and iterate directly with the CRO and the CRO leadership team to provide strategic communications guidance for key revenue-impacting field initiatives
  • Oversee the management and iteration of GitLab's sales content management system, ensuring CRO LT, field leaders, and field sellers, plus key stakeholders, are engaged and informed on the platform's performance/ROI
  • Lead sales content and messaging initiatives that support proactive go-to-market activities as well as document internal sales processes for various customer segments and all routes to market
  • Champion efforts to define, maintain, and improve communication and alignment between Go-To-Market functions including Field, Marketing and Product teams
  • Oversee the enablement project management system to ensure the optimal resources are staffed against the key priorities, adjusting plans accordingly
  • Research and evaluate opportunities to leverage genAI solutions to improve operational effectiveness and efficiency across enablement
  • Ensure alignment of field enablement content with key internal and external events, such as new product releases, campaigns, and essential industry trade shows
  • Leverage Salesforce.com CRM infrastructure and AI technologies to craft enablement communications at scale for the globe and ensure all programs are data-driven
  • Measure and report on the impact of sales enablement programs and initiatives and develop a feedback loop to ensure a data-driven approach to ongoing improvements

Requirements

  • Proven enablement expertise, particularly in the SaaS/software/DevOps industry
  • Experience leading small teams of enablement operations professionals, particularly PMO, communications, tools, and analytics
  • Working knowledge of sales training technologies and methodologies
  • Demonstrable experience with sales, partner, and customer success enablement concepts, practices, and procedures
  • Relevant experience preparing, developing, and executing global sales teams' effectiveness strategies, tactics and action plans for a technology platform
  • Experience leading enablement operations teams - particularly expert in leveraging AI, communications tools, enablement platforms, and project management software
  • Strong ability to interact and influence effectively with C-level executives and senior field leaders
  • Exceptional written/verbal communication and presentation skills
  • Team player with strong interpersonal skills, skilled at project management and cross-functional collaboration
  • Ability to thrive in a fast-paced, unpredictable environment
  • You share our values, and work in accordance with those values
Benefits
  • Benefits to support your health, finances, and well-being
  • All remote, asynchronous work environment
  • Flexible Paid Time Off
  • Team Member Resource Groups
  • Equity Compensation & Employee Stock Purchase Plan
  • Growth and Development Fund
  • Parental leave
  • Home office support
  • Sales roles eligible for incentive pay targeted at up to 100% of the offered base salary

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
enablement expertisesales training technologiessales enablement conceptsproject managementdata-driven approachglobal sales effectiveness strategiesAI solutionscommunications toolsanalyticsSaaS
Soft skills
interpersonal skillscommunication skillspresentation skillsteam playerinfluencecollaborationadaptabilityleadershipcoachingstrategic thinking
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