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About the role
Key responsibilities & impact- Supports GitLab’s strategic large prospects and customers.
- Provide account leadership and direction in the pre- and post-sales process
- Conduct sales activities including prospecting and developing opportunities in large/strategic accounts
- Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales and support resources
- Be the voice of the customer by contributing product ideas to our public issue tracker
- Generate qualified leads and develop new customers in conjunction with our strategic channel partners.
- Expand knowledge of industry as well as the competitive posture of the company
- Prepare activity and forecast reports
- Contribute to root cause analysis on wins/losses.
- Communicate lessons learned to the team, including account managers, the marketing team, and the technical team
- Assist sales management in conveying customer needs to product managers, and technical support staff
- Utilize a consultative approach, discuss business issues with prospect and develop a formal quote, a written sales proposal or a formal sales presentation addressing their business needs.
- Develop an account plan to sell to customers based on their business needs.
- Collaborate with Marketing on marketing strategies.
Requirements
What you’ll need- A true desire to see customers benefit from the investment they make with you
- Able to provide high degree of account management and control
- Work under minimal supervision on complex projects
- Experience selling into large organizations
- Ability to leverage established relationships and proven sales techniques for success
- Excellent negotiation, presentation and closing skills
- Preferred experience with Git, Software Development Tools, Application Lifecycle Management
- You share our values, and work in accordance with those values.
- Ability to use GitLab
- Ability to travel if needed and comply with the company’s travel policy
Benefits
Comp & perks- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementsales techniquesnegotiation skillspresentation skillsclosing skillsroot cause analysisconsultative approachsales proposal developmentforecast reportinglead generation
Soft Skills
customer focusrelationship buildingcommunicationcollaborationproblem-solvingadaptabilityindependencestrategic thinkingteamworkvalues alignment