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Field Strategist – Forward Deployed Engineer
GitLabStaff Forward Deployed Engineer at GitLab focusing on strategic enterprise customer outcomes. Collaborating on technical discovery and deployment in regulated environments with GitLab products.
Tech Stack
Tools & technologiesAnsibleGoRubyRuby on RailsTerraform
About the role
Key responsibilities & impact- Conduct deep technical discovery in selected strategic accounts to assess platform readiness, evaluate constraints, and identify high-value adoption opportunities across GitLab and GitLab Duo Agent Platform
- Lead architecture and delivery design for complex enterprise environments where platform migration, regulated requirements, and product boundaries intersect
- Partner with customer stakeholders and GitLab account teams to prioritize use cases based on business impact, technical feasibility, repeatability, and long-term platform value
- Design and build bounded proofs, prototypes, deployment patterns, and reusable accelerators across source code management, CI/CD, security, compliance, and AI-enabled workflows
- Architect self-managed and enterprise deployments, including runners, access controls, network boundaries, observability, AI Gateway, model connectivity, and governance controls
- Turn recurring field patterns into reusable assets such as runbooks, templates, design notes, technical guidance, product briefs, and reference architectures that can be used across accounts
- Contribute code, technical designs, or architecture changes when strategically necessary, in partnership with product and engineering, to address blockers that should be solved upstream
- Travel as needed for strategic customer engagements, architecture workshops, and team coordination, with expected travel up to 50%
Requirements
What you’ll need- Experience in software engineering, platform architecture, forward deployed engineering, technical consulting, or similar customer-facing engineering roles
- Strong software engineering fundamentals, including the ability to read, reason about, and contribute to production systems, ideally with experience in Ruby on Rails and/or Go
- Strong systems design and software architecture skills, with experience evaluating APIs, asynchronous workflows, CI/CD systems, security boundaries, scalability, and operational tradeoffs
- Hands-on experience with GitLab CI/CD, pipeline design, YAML, runners, and GitLab APIs
- Experience with infrastructure as code and enterprise deployment tooling such as Terraform, Ansible, Helm, or similar approaches
- Working knowledge of large language models, agentic patterns, tool orchestration, and the practical limits of AI systems in production environments
- A track record of creating reusable technical assets that outlive a single engagement, along with strong written and verbal communication skills for technical design and architecture guidance
- Comfort leading conversations with senior stakeholders across security, compliance, engineering, platform, and business teams, especially in ambiguous enterprise environments
Benefits
Comp & perks- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental leave
- Home office support
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
software engineeringplatform architecturetechnical consultingRuby on RailsGosystems designsoftware architectureGitLab CI/CDinfrastructure as codelarge language models
Soft Skills
communication skillsstakeholder engagementtechnical guidanceproblem-solvingcollaborationleadershipadaptabilitywritten communicationverbal communicationcustomer-facing skills