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GitLab

Commercial Account Executive, Named

GitLab

Commercial Account Executive managing relationships with Canadian customers at GitLab. Involves prospecting, closing sales, and ensuring customer satisfaction throughout the sales process.

Posted 4/22/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
Open Source

About the role

Key responsibilities & impact
  • Meet or exceed quota while fostering strong customer relationships
  • Articulate the value of GitLab to our Commercial prospects and customers in Canada
  • Take ownership of and act as the CEO for the book of business in your territory:
  • Document the buying criteria & process, next steps & owners
  • Build a strong pipeline through a healthy cadence of prospecting activity
  • Prospect and close new business to expand your territory
  • Ensure adoption of our solutions and do your best to avoid churn and contraction
  • Work and collaborate with our Partner ecosystem to drive new business and value for our customers
  • Create an accurate forecast for each quarter against your plan/budget
  • Drive attendance to our events, which you will be part of to further network with current and prospective customers
  • Contribute to root cause analyses on wins/losses.
  • Communicate lessons learned to the team, including account managers, the marketing team, and the technical team.
  • Contribute to documenting improvements in our sales handbook
  • Collaborate with cross-functional teams, such as Customer Success, Renewals, Sales Development, etc. to provide account leadership, ensuring a good outcome for our customers in the pre- and post-sales process
  • Be the voice of the customer by contributing product ideas to our public issue tracker
  • Master MEDPICC and Command of the Message on all opportunities

Requirements

What you’ll need
  • A true desire to see customers benefit from the investment they make with GitLab
  • Demonstrated progressive experience with SaaS sales through pitching on value to development team (preferably devops)
  • Interest in GitLab, and open source software
  • Ability to leverage established relationships and proven sales techniques for success
  • Effective communicator, strong interpersonal skills
  • Motivated, driven and results oriented
  • Excellent negotiation, presentation and closing skills
  • Preferred experience with Git, Software Development Tools, Application Lifecycle Management
  • You share our values, and work in accordance with those values.
  • Ability to travel regularly to meet with customers in person and comply with the company’s travel policy

Benefits

Comp & perks
  • Benefits to support your health, finances, and well-being
  • Flexible Paid Time Off
  • Team Member Resource Groups
  • Equity Compensation & Employee Stock Purchase Plan
  • Growth and Development Fund
  • Parental leave
  • Home office support

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SaaS salesnegotiation skillspresentation skillsclosing skillssales techniquesMEDPICCCommand of the MessageApplication Lifecycle ManagementGitDevOps
Soft Skills
effective communicatorstrong interpersonal skillsmotivateddrivenresults orientedcustomer relationship managementcollaborationaccount leadershipnetworkingproblem-solving