GitLab

Senior Program Manager, Certifications

GitLab

full-time

Posted on:

Origin:  • 🇺🇸 United States • California, Colorado, Hawaii, Illinois

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Salary

💰 $114,200 - $201,600 per year

Job Level

Senior

Tech Stack

PMP

About the role

  • Design and execute comprehensive certification roadmaps aligned with GitLab's product evolution and market demands
  • Lead end-to-end development of knowledge-based and performance-based certification exams for technical audiences
  • Conduct job task analysis (JTA) using industry-standard methodologies and create psychometrically sound exam blueprints
  • Monitor and analyze other certification offerings to maintain market leadership and develop growth strategies
  • Collaborate with internal GitLab engineers, solution architects, and SMEs to ensure content accuracy and relevance
  • Utilize AI-powered tools for content generation, automated question creation, and assessment innovation
  • Establish processes for content lifecycle management, including regular updates and alignment with GitLab releases
  • Partner with Product, Engineering, Marketing, Sales, and Customer Success teams to align certification objectives with business goals
  • Oversee vendor relationships with testing platforms, badging vendors, and proctoring services
  • Establish KPIs, track program performance, and deliver executive-level reporting on certification impact and ROI
  • Drive adoption within GitLab's user community, including enterprise customers, partners, and practitioners
  • Design structured learning paths from foundational to expert levels across Associate, Professional, and specialist tracks

Requirements

  • Experience successfully growing certification programs from beginning to enterprise scale
  • Proven experience conducting comprehensive Job Task Analysis (JTA) sessions using industry-standard methodologies
  • Strong experience creating psychometrically sound exam blueprints and facilitating item writing workshops
  • Hands-on experience with GitLab CI/CD, security features, and DevSecOps workflows; GitLab certification(s) strongly preferred
  • Proven track record in developing performance-based testing, simulations, and hands-on technical assessments
  • Experience leveraging AI tools for content generation and assessment innovation
  • Understanding of test development principles, item response theory, and certification program validation
  • Proven ability to lead complex, multi-stakeholder programs from conception through execution
  • PMP, PgMP, or similar program management certification preferred
  • Outstanding written and verbal communication skills with the ability to present to executive audiences
  • Strong data analysis capabilities and strategic thinking abilities
  • Experience with digital credentialing and modern certification delivery platforms
  • Deep understanding of learner needs and commitment to delivering exceptional certification experiences
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