Program Manager

• Design and execute comprehensive certification roadmaps aligned with GitLab's product evolution and market demands
• Lead end-to-end development of knowledge-based and performance-based certification exams for technical audiences
• Conduct job task analysis (JTA) using industry-standard methodologies and create psychometrically sound exam blueprints
• Monitor and analyze other certification offerings to maintain market leadership and develop growth strategies
• Collaborate with internal GitLab engineers, solution architects, and SMEs to ensure content accuracy and relevance
• Utilize AI-powered tools for content generation, automated question creation, and assessment innovation
• Establish processes for content lifecycle management, including regular updates and alignment with GitLab releases
• Partner with Product, Engineering, Marketing, Sales, and Customer Success teams to align certification objectives with business goals
• Oversee vendor relationships with testing platforms, badging vendors, and proctoring services
• Establish KPIs, track program performance, and deliver executive-level reporting on certification impact and ROI
• Drive adoption within GitLab's user community, including enterprise customers, partners, and practitioners
• Design structured learning paths from foundational to expert levels across Associate, Professional, and specialist tracks

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