GitLab

Zuora Engineer

GitLab

full-time

Posted on:

Location Type: Remote

Location: Anywhere in Asia

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Tech Stack

Visualforce

About the role

  • Own the design, implementation, and continuous improvement of our Zuora-based finance systems, ensuring reliable, scalable support for core Quote-to-Cash (Q2C), Procure-to-Pay (P2P), and Record-to-Report (R2R) processes.
  • Architect and implement end-to-end subscription, billing, renewal, and amendment workflows in Zuora, aligning system behavior with complex subscription business models and revenue strategies.
  • Lead the development, testing, and maintenance of Zuora Billing and Zuora Revenue configurations and customizations, with a focus on accuracy, auditability, and compliance.
  • Design, build, and maintain integrations between Zuora and key systems such as Salesforce (including Zuora CPQ), NetSuite, Stripe, Avalara, and customer-facing web applications, ensuring data integrity and reliable data flows.
  • Govern and optimize the Zuora product catalog and rate plan configurations, enabling fast launch and iteration of new products, pricing models, and promotions.
  • Develop, maintain, and enhance custom workflows, automations, and data pipelines (imports/exports, APIs, and integration tools) to reduce manual work and improve billing and revenue operations.
  • Troubleshoot and resolve complex, high-impact production issues across Zuora and its integrations, especially during peak billing cycles, working closely with stakeholders to minimize risk and downtime.
  • Create and maintain clear, comprehensive documentation for Zuora configurations, business processes, integration patterns, and operational runbooks, and share knowledge by training and supporting users across finance, operations, and engineering.

Requirements

  • 4+ years of hands-on experience implementing and supporting Zuora CPQ and Billing solutions end-to-end, from design through deployment.
  • Deep knowledge of the Zuora platform, including Zuora Admin, product catalog, and rate plan configuration, objects, APIs, and Zuora 360 integration.
  • Proven experience architecting and optimizing Quote-to-Cash, Procure-to-Pay, and Record-to-Report workflows in subscription-based businesses.
  • Strong Salesforce technical skills, including Apex, Visualforce, Lightning components, Flows, and approval processes, with a focus on tight alignment to finance operations.
  • Demonstrated ability to design, build, and maintain integrations between Zuora and core systems such as Salesforce CPQ, NetSuite, Stripe, Avalara, and customer-facing web platforms.
  • Solid understanding of financial compliance and reporting standards (for example, ASC 606, IFRS 15, and SOX) and how they translate into Zuora Billing and Zuora Revenue configurations.
  • Experience reducing manual billing errors and operational risk through process automation, data quality controls, and system-driven validations.
  • Strong analytical and troubleshooting skills with the ability to diagnose and resolve complex, high-impact issues across integrated finance systems during critical billing cycles.
  • Clear and effective communication skills, including the ability to collaborate with finance, accounting, sales operations, and engineering stakeholders and to train and support end users.
  • Self-directed and organized, comfortable owning projects from requirements through rollout in a remote, asynchronous environment.
  • Willingness to work effectively during Pacific Time hours and to participate in on-call rotations to support peak billing events and urgent production issues.
Benefits
  • Benefits to support your health, finances, and well-being
  • Flexible Paid Time Off
  • Team Member Resource Groups
  • Equity Compensation & Employee Stock Purchase Plan
  • Growth and Development Fund
  • Parental leave
  • Home office support
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ZuoraZuora CPQZuora BillingZuora RevenueSalesforceApexVisualforceLightning componentsAPIsdata pipelines
Soft Skills
analytical skillstroubleshooting skillscommunication skillscollaborationself-directedorganizational skills