Engineering Manager – Production Engineering
GitLab
full-time
Posted on:
Location Type: Remote
Location: Anywhere in Asia
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About the role
- Lead and develop a high-performing GitLab SaaS Production Engineering team that lives GitLab values and delivers reliable outcomes.
- Drive the unification of platforms, tooling, and processes that operate and maintain our multi-tenant and single-tenant SaaS production environments.
- Own the strategy and execution to consolidate duplicated tooling into cohesive, standardized approaches that simplify operations and improve reliability.
- Collaborate closely with Infrastructure Platforms, Product Management, and peer engineering teams to define, prioritize, and manage the team roadmap and backlog.
- Guide the team in adopting automation and sound engineering practices that strengthen the availability, security, and scalability of GitLab SaaS.
- Participate in the Incident Management on-call rotation, partnering with reliability engineers and development teams to respond to and learn from production incidents.
- Build and nurture a collaborative engineering culture that develops individual contributors into strong technical leaders and grows the team’s impact over time.
Requirements
- Experience leading production, platform engineering, or site reliability engineering teams that operate large-scale SaaS environments.
- Strong technical background in building, running, and improving highly available, consumer-scale platforms.
- Demonstrated ability to manage incident response, collaborate across teams during outages, and drive follow-up improvements.
- Effective cross-functional collaboration skills, including working closely with Product Management and partner engineering teams.
- Experience building and developing distributed, remote engineering teams and fostering a healthy, high-performance team culture.
- Ability to simplify and communicate complex systems and tradeoffs to both technical and non-technical stakeholders.
- Background in computer science or equivalent practical experience in software engineering or infrastructure.
- We’re open to candidates with diverse backgrounds and transferable skills who can demonstrate success in similar leadership and operational contexts.
Benefits
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental leave
- Home office support
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SaaSproduction engineeringplatform engineeringsite reliability engineeringincident managementautomationengineering practicesavailabilitysecurityscalability
Soft skills
leadershipcollaborationcommunicationteam buildingcross-functional collaborationproblem-solvingculture developmenttechnical leadershipsimplifying complex systemsstakeholder engagement