Senior Professional Services Technical Architect
GitLab
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇦🇪 United Arab Emirates
Visit company websiteJob Level
Senior
Tech Stack
Cloud
About the role
- Lead the design, development, and support of GitLab-related Professional Services projects, ensuring high-quality technical delivery for customers.
- Own the full software development lifecycle for consulting engagements, from technical discovery and solution design through implementation and production support.
- Translate customer business goals and technical requirements into detailed GitLab solution designs, architecture, and implementation plans.
- Work closely with customer project teams, including Project Managers and technical points of contact, to define, prioritize, and deliver work at the task level.
- Deliver consulting services in areas such as source code management migration, cloud architecture, GitLab development practices, and CI/CD consulting.
- Mentor Professional Services and partner consultants by sharing best practices, implementation strategies, and effective communication approaches.
- Create and maintain documentation, delivery kits, training materials, case studies, and internal best-practice methodologies to support repeatable, scalable delivery.
- Stay current with new GitLab features, fixes, and releases, and share relevant updates with the Professional Services Engineering team to enhance customer outcomes.
Requirements
- Demonstrated progressive enterprise-level software development experience, ideally across multiple languages or environments.
- Strong expertise in Git and source control systems, with a solid understanding of branching strategies, code review, and release workflows.
- Experience delivering consulting services in at least two of the following areas: source code management (SCM) migration, cloud architecture, software development, or continuous integration/continuous delivery (CI/CD).
- Proven experience working with DevOps platforms, with the ability to design, implement, and support GitLab-related solutions for customers.
- Ability to lead technical discovery and design sessions, translate customer goals and constraints into solution designs, and clearly document and communicate recommendations.
- Effective communication and presentation skills, with experience influencing and collaborating with internal team members, customers, and partners.
- Self-motivated and organized, able to manage multiple projects, priorities, and stakeholders in a fast-paced environment with minimal supervision.
- Fluent in Arabic and English
Benefits
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental leave
- Home office support
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
software developmentGitsource control systemsbranching strategiescode reviewrelease workflowscloud architecturecontinuous integrationcontinuous deliveryDevOps
Soft skills
effective communicationpresentation skillsinfluencingcollaborationself-motivatedorganizational skillsproject management