GitLab

Senior Technical Architect

GitLab

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇯🇵 Japan

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Job Level

Senior

Tech Stack

AnsibleCloudTerraform

About the role

  • As the Senior Professional Services Technical Architect, you'll be a key technical leader within GitLab's Professional Services organisation.
  • You'll guide customers through complex, high-impact engagements so they can realise the full value of the GitLab platform.
  • You'll own the end-to-end technical architecture across projects in Japan.
  • You'll make sure every solution aligns with customer goals and GitLab best practices.
  • You'll report to regional Professional Services leadership and translate business and technical requirements into quality deliverables that can be reused across projects.
  • You'll lead projects with multiple consultants and provide expert DevSecOps and AI-driven development guidance that drives successful adoption and long-term outcomes.
  • You'll also strengthen how we approach discovery, design, and delivery across on-premises and cloud environments.
  • You'll help define the future of DevSecOps and AI-assisted delivery through hands-on architecture, mentorship, and thought leadership.

Requirements

  • Demonstrated progressive experience delivering complex, customer-facing technical consulting engagements from discovery and design through implementation and handover, ideally within a technology or software professional services environment. Strong background in professional services delivery models and technical consulting, including the ability to define, estimate, and communicate task-level work and align technical solutions with customer business goals.
  • Proven ability to design and document scalable architectures for GitLab or similar DevOps platforms, including infrastructure, security, and integration patterns across on-premises and cloud environments, with the strategic thinking and technical acumen to translate customer requirements and constraints into robust reference architectures, migration approaches, and implementation roadmaps.
  • Experience leading cross-functional delivery teams (for example, Professional Services engineers, partner consultants, customer technical leads, and architects), with a focus on clear technical direction, collaboration, and shared accountability for outcomes.
  • Deep familiarity with modern DevOps and DevSecOps practices and tooling, including source code management, continuous integration and continuous delivery, and infrastructure as code, with hands-on experience implementing these in enterprise environments.
  • Hands-on experience with infrastructure-as-code and configuration management tools, particularly Terraform and Ansible; familiarity with migration tools like Congregate and the GitLab Environment Toolkit.
  • Excellent communication and interpersonal skills, with the ability to lead technical discovery sessions, explain complex concepts to both technical and non-technical stakeholders, and build trusted advisor relationships with customers and partners.
  • Ability to operate autonomously in a fully remote, distributed, and asynchronous work environment, while managing multiple concurrent engagements, maintaining consistent target billable utilization, and adapting to ambiguity and change.
  • Experience with DORA metrics and software delivery performance measurement, with the ability to help customers establish baselines, set improvement goals, and leverage GitLab's analytics capabilities to track deployment frequency, lead time, change failure rate, and recovery time, is a plus.
Benefits
  • Benefits to support your health, finances, and well-being
  • Flexible Paid Time Off
  • Team Member Resource Groups
  • Equity Compensation & Employee Stock Purchase Plan
  • Growth and Development Fund
  • Parental leave
  • Home office support

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
DevSecOpsAI-driven developmenttechnical architecturescalable architecturesinfrastructure as codeconfiguration managementsource code managementcontinuous integrationcontinuous deliverymigration approaches
Soft skills
communication skillsinterpersonal skillsleadershipcollaborationstrategic thinkingmentorshipproblem-solvingadaptabilityautonomycustomer relationship management