Solutions Engineer

• Engage with prospects and customers across Brazil, onsite and remotely, to provide technical expertise and guidance throughout the pre-sales process
• Collaborate with regional sales directors and account executives to shape and execute account strategies that drive GitLab adoption
• Own technical evaluations, including proof of value activities, tender and audit responses, and the design and delivery of technical workshops
• Serve as the Directly Responsible Individual on Customer Success Plans, ensuring technical risks are identified, addressed, and aligned to customer business outcomes
• Build and maintain strong relationships with customer stakeholders so they become confident GitLab advocates within their organizations
• Act as the customer advocate to internal teams by sharing feedback and insights with Product, Engineering, Sales, and Marketing
• Maintain and deepen your expertise in GitLab and related technologies through training, certifications, and the creation of reusable technical examples for customers and partners
• Educate customers of all sizes on the value of the GitLab platform, modern software development practices, continuous integration and continuous deployment, and cloud technologies
• Run value stream assessments for key accounts with support from senior Solutions Architects to uncover opportunities for improvement and expanded GitLab usage

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