Director, Product - Payments Platform & Operations
Western Union
Staff Team Member Relations Partner
GitLab
full-time
Posted on:
Origin: • 🇬🇧 United Kingdom
Visit company websiteJob Level
Lead
Tech Stack
SDLC
About the role
- We are seeking a strategic Staff Team Member Relations Partner to provide guidance to managers on complex team member relations issues, conduct investigations, and develop scalable solutions across GitLab's global organization.
- Advises and coaches managers on complex Team Member Relations issues, including performance management.
- Investigates highly sensitive People issues: conducting team member interviews; analyzing data from internal systems; composing investigation reports; making recommendations and proposing remedial actions.
- Coaches leaders through delicate, complex and often confidential work issues.
- Creates proactive programs designed to prevent workplace issues/concerns.
- Partners with Legal and PBP on review and assessment of Team Member Relations cases.
- Provides input to formation, application, and revision of policies across GitLab.
- Provides trend data and actionable feedback to legal, HRBP teams, and senior leaders to reduce organizational risk.
- Regularly reviews policies, procedures and initiatives to ensure alignment with regulatory requirements and GitLab’s Values.
- Acts as subject matter expert providing strategic coaching to management at all levels.
- Leads department-specific and org-wide strategic initiatives, soliciting buy-in and driving scalable solutions.
- Ensures oversight and governance of policies and practices globally, interpreting corporate policies, employment laws, and regulations to provide advice.
Requirements
- 8+ years of employee relations experience in an Employee Relations or PBP/HRBP role.
- Experience engaging with Works Councils/unions
- Experience supporting a remote workforce
- Comfortable adapting to change in a fast-paced, global environment
- Strong analytical and data skills and experience using Google Sheets
- Ability to prioritize and take ownership of projects and strategic goals.
- Excellent written and verbal communication and interpersonal skills.
- Must exercise confidentiality and discretion in dealing with sensitive, complex and time sensitive employment matters.
- Experience supporting EMEA team members.
- Demonstrates empathy and facilitates conflict resolution situations.
- Strong problem-solving skills, critical thinking, and intuitive sense of business acumen.
- Ability to execute tasks with attention to detail, reliability, and a relatively quick pace.
- Ability to interface and partner with stakeholders to achieve and influence results.
- Aligns with GitLabs values.
