GitLab

Senior Manager, Solution Architect – Quote-to-Cash

GitLab

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $127,700 - $273,600 per year

Job Level

Senior

Tech Stack

CloudERPETL

About the role

  • Solution Architecture: Design and implement end-to-end Quote-to-Cash solutions for enterprise B2B SaaS, with primary focus on CPQ (Zuora CPQ preferred) integration with Salesforce and downstream systems.
  • Transformation Leadership: Lead Quote to Cash transformation initiatives, driving process reengineering and system modernization efforts.
  • CPQ Excellence: Serve as the CPQ subject matter expert, optimizing product catalog, pricing models (including usage-based models), quoting workflows, and approval processes.
  • Team Leadership: Manage and mentor a team of 3-5 engineers and analysts.
  • Performance Metrics: Define and track KPIs for Quote-to-Cash efficiency, including quote cycle time, approval velocity, order accuracy, and system performance.
  • Salesforce Integration: Leverage Salesforce expertise to ensure seamless integration between CPQ, CRM, and other enterprise systems.
  • Stakeholder Engagement: Partner with Sales, Finance, Legal, and Operations teams to understand business requirements and translate them into technical solutions.
  • Process Optimization: Identify and implement process improvements across the Quote to Cash lifecycle.
  • Governance & Compliance: Establish and maintain governance frameworks for Quote to Cash systems.
  • Vendor Management: Manage relationships with CPQ and related technology vendors.
  • Data Management: Ensure data integrity across the quoting ecosystem.

Requirements

  • Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field;
  • 10+ years of experience in enterprise B2B SaaS Quote-to-Cash solutions, with at least 3 years in a leadership role managing technical teams.
  • Expert-level knowledge of CPQ systems, with a strong preference for Zuora CPQ experience.
  • Experience with complex subscription management, product-led growth, and usage-based pricing models
  • 5+ years of hands-on Salesforce experience, including Sales Cloud, Experience Cloud, and platform development.
  • Proven track record leading digital transformation initiatives in the Quoting and Contracting domains with demonstrable business impact.
  • Deep understanding of Quote to Cash business processes, including opportunity management, configure-price-quote, contract management, order management, billing, and revenue recognition standards.
  • Experience with integration technologies (APIs, middleware, ETL) and enterprise architecture frameworks.
  • Strong project management skills with experience in Agile/Scrum methodologies.
  • Experience with related systems such as Zuora Billing, NetSuite, or similar ERP/billing platforms.
  • Public company experience with SOX compliance and ITGC controls preferred.
  • Demonstrated ability to manage competing priorities in a high-growth environment.
  • Experience working in fully remote, asynchronous environments with strong documentation practices.
  • Preferred experience in SaaS or technology companies.
Benefits
  • Benefits to support your health, finances, and well-being
  • Flexible Paid Time Off
  • Team Member Resource Groups
  • Equity Compensation & Employee Stock Purchase Plan
  • Growth and Development Fund
  • Parental leave
  • Home office support

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Quote-to-Cash solutionsCPQ systemsZuora CPQSalesforceAPIsmiddlewareETLAgileScrumsubscription management
Soft skills
leadershipteam managementstakeholder engagementprocess optimizationproject managementmentoringcommunicationproblem-solvingadaptabilitydocumentation
Certifications
Bachelor's degree in Computer ScienceBachelor's degree in Information SystemsBachelor's degree in Business Administration