Senior Technical Program Manager
Arctic Wolf
Cyber SecurityPMP
Technical Program Manager – PMO
GitLab
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇦 Canada
Visit company websiteJob Level
JuniorMid-Level
About the role
- Lead 1-3 strategic technical programs across multiple engineering teams and product stages simultaneously
- Partner with key stakeholders to align on goals, timelines, and delivery milestones
- Own end-to-end program planning and execution, from initial scoping through delivery and retrospectives
- Drive asynchronous communication using GitLab issues, epics, and handbook documentation to coordinate work across global time zones
- Identify and resolve blockers that prevent teams from making progress, escalating when necessary
- Facilitate working group meetings and async discussions to drive decision-making and maintain momentum
- Track program health using metrics, dashboards, and status updates to provide visibility to stakeholders
- Contribute to building TPM best practices by documenting processes in the handbook and improving how R&D programs run
- Embody GitLab's CREDIT values (Collaboration, Results, Efficiency, Diversity/Inclusion, Iteration, Transparency) in all your work
Requirements
- 2-4 years experience in technical program management, project management, software engineering, or related technical roles
- Understanding of software development lifecycle and Agile methodologies, including how engineering teams operate
- Excellent written communication skills for async collaboration in a handbook-first environment
- Ability to work independently and self-direct in a fully remote setting with minimal supervision
- Problem-solving mindset with ability to navigate ambiguity and find creative solutions
- Eagerness to learn and iterate quickly, adapting your approach based on feedback
- Previous experience working remotely in a distributed organization
- Experience coordinating programs across multiple teams or departments
- Familiarity with DevOps tools, CI/CD pipelines, or GitLab's platform (preferred)
Benefits
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental leave
- Home office support
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical program managementproject managementsoftware engineeringAgile methodologiessoftware development lifecycleDevOps toolsCI/CD pipelinesprogram planningmetrics trackingprocess documentation
Soft skills
written communicationproblem-solvingindependenceself-directionadaptabilitycollaborationdecision-makingcreativityfacilitationtime management
