Associate Renewals Manager
GitLab
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $47,600 - $84,000 per year
Job Level
JuniorMid-Level
About the role
- Manage and automate low-value renewals through scalable, efficient processes
- Forecast renewal business and maintain accurate pipeline visibility
- Build and optimize low-touch, automated renewal flows that reduce operational costs
- Monitor renewal health and proactively address potential risks
- Collaborate cross-functionally with Sales, Customer Success, and Operations teams
- Identify opportunities to improve renewal rates and customer retention
- Support the transition of renewal customers toward upsell opportunities
Requirements
- No prior experience required—just a go-getter attitude and hunger to learn
- Insatiable curiosity and passion for continuous learning
- Strong organizational skills and attention to detail
- Comfortable working with data and systems
- Excellent communication skills and customer-centric mindset
- Ability to thrive in a fast-paced, remote-first environment
- Process-oriented thinker who loves finding efficiencies
Benefits
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental leave
- Home office support
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
go-getter attitudehunger to learninsatiable curiositypassion for continuous learningstrong organizational skillsattention to detailexcellent communication skillscustomer-centric mindsetability to thrive in a fast-paced environmentprocess-oriented thinker