Manage and automate low-value renewals through scalable, efficient processes
Forecast renewal business and maintain accurate pipeline visibility
Build and optimize low-touch, automated renewal flows that reduce operational costs
Monitor renewal health and proactively address potential risks
Collaborate cross-functionally with Sales, Customer Success, and Operations teams
Identify opportunities to improve renewal rates and customer retention
Support the transition of renewal customers toward upsell opportunities
Requirements
No prior experience required—just a go-getter attitude and hunger to learn
Insatiable curiosity and passion for continuous learning
Strong organizational skills and attention to detail
Comfortable working with data and systems
Excellent communication skills and customer-centric mindset
Ability to thrive in a fast-paced, remote-first environment
Process-oriented thinker who loves finding efficiencies
Benefits
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office support
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
go-getter attitudehunger to learninsatiable curiositypassion for continuous learningstrong organizational skillsattention to detailexcellent communication skillscustomer-centric mindsetability to thrive in a fast-paced environmentprocess-oriented thinker