Membership Growth & Retention Specialist

Girl Scouts of Northern Illinois

Membership Growth and Retention Specialist developing and retaining girl/adult membership for the Girl Scout Movement. Working with volunteers to invest in community leaders while managing recruitment and support responsibilities.

Posted 7/25/2026full-timeCrystal Lake • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and interpersonal skills to effectively engage with diverse volunteers and community groups. Capable of managing recruitment events and providing support to ensure a welcoming environment for all participants.

Highest-signal resume keywords

Bilingual (English/Spanish)Strong Communication SkillsVolunteer ManagementConflict ManagementDiversity, Equity, Inclusion, and Access

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Volunteer RecruitmentEvent ManagementOnboarding SupportPolicy InterpretationCommunity Engagement

Soft Skills

Interpersonal SkillsListening SkillsMotivational Skills

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Girl Scout Leadership ExperienceMembership GrowthRetention StrategiesDiverse BackgroundsCouncil Policies

About the role

Key responsibilities & impact

Participates in developing and implementing plans for membership growth and retention through the work of volunteers
Schedules and manages recruitment events in assigned areas approximately 2-3 times per week during peak seasons, either individually or with the assistance of volunteers
Delivers or supports the delivery of the Girl Scout Leadership Experience in designated areas until adults are trained and ready to serve as volunteers. In some cases, direct support of troops/girls will be required
Ensures Girl Scouting is open to all girls and adults by delivering the Girl Scout message of belonging to community groups, organizations, and other constituencies within the council area
Provides onboarding and ongoing support, supervision, conflict management, and direction to volunteers by interpreting council policies, standards, and procedures
Actively participates in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude

Requirements

What you’ll need

Bilingual (English/Spanish) is a PREFERRED
Ability to work a minimum of 37.5 hours per week; weekends and evenings required
Strong communication skills—listening as well as written & verbal communication—and ability to communicate with persons of diverse backgrounds
Minimum of 2-3 years related work experience
Strong interpersonal skills: ability to cultivate, motivate and maintain effective working relationships with volunteers and staff from diverse backgrounds
Must have a valid driver’s license and reliable transportation
Frequent travel within the Council area is required
High School Diploma or equivalent required

Benefits

Comp & perks

Flexible Schedules & Remote Working Options
Dental Insurance
Medical Insurance
Retirement Savings
Paid Vacation (10 days /year)
Paid Sick Time (12 days /year)
Paid Holidays (12/year)
Public Service Loan Forgiveness (Student Loans)
Paid Parental Leave (12 weeks)
Paid Accident Insurance