Membership Growth & Retention Specialist

Girl Scouts of Northern Illinois

Membership Growth and Retention Specialist for Girl Scouts empowering girls through community leadership development. Responsible for recruitment, retention, and volunteer support within the council area.

Posted 5/15/2026full-timeRockford • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $21 per hourWebsite

About the role

Key responsibilities & impact

Participates in developing and implementing plans for membership growth and retention through the work of volunteers.
Schedules and manages recruitment events in assigned areas approximately 2-3 times per week during peak seasons, either individually or with the assistance of volunteers.
Delivers or supports the delivery of the Girl Scout Leadership Experience in designated areas until adults are trained and ready to serve as volunteers. In some cases, direct support of troops/girls will be required.
Ensures Girl Scouting is open to all girls and adults by delivering the Girl Scout message of belonging to community groups, organizations, and other constituencies within the council area.
Provides onboarding and ongoing support, supervision, conflict management, and direction to volunteers by interpreting council policies, standards, and procedures.
Actively participates in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.

Requirements

What you’ll need

Bilingual (English/Spanish) is a plus.
Ability to work a minimum of 37.5 hours per week; weekends and evenings required.
Strong communication skills—listening as well as written & verbal communication—and ability to communicate with persons of diverse backgrounds.
Minimum of 2-3 years related work experience.
Strong interpersonal skills: ability to cultivate, motivate and maintain effective working relationships with volunteers and staff from diverse backgrounds.
Must have a valid driver’s license and reliable transportation. Frequent travel within the Council area is required.
High School Diploma or equivalent required.

Benefits

Comp & perks

Flexible Schedules & Remote Working Options
Dental Insurance
Medical Insurance
Retirement Savings
Paid Vacation (10 days /year)
Paid Sick Time (12 days /year)
Paid Holidays (12/year)
Public Service Loan Forgiveness (Student Loans)
Paid Parental Leave (12 weeks)
Paid Accident Insurance

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

strong communication skillsinterpersonal skillsconflict managementability to cultivate relationshipsability to motivateability to maintain effective working relationships

Certifications

High School Diploma or equivalent