Solutions Engineer – GIS

Gilytics AG

Solutions Engineer bridging technical capabilities between Gilytics’ engineering and customer success teams. Working on technical demonstrations and support with GIS in a remote-first environment.

Posted 7/22/2026full-timeRemote • 🇨🇭 SwitzerlandMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in GIS application for land, environmental, or infrastructure management, along with strong technical documentation skills and the ability to effectively communicate and train customers. Proficient in managing customer technical requests and delivering onboarding activities.

Highest-signal resume keywords

GIS Application ExperienceTechnical Documentation WritingCustomer-Facing Role ExperienceCustomer Onboarding and TrainingTechnical Support Provision

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

GISTechnical DocumentationHolistic TestingDemo Project PreparationTechnical Offer Preparation

Soft Skills

CommunicationPersuasivenessCustomer Management

Tools & Technologies

Pathfinder Solution

Industry Keywords

Land ManagementEnvironmental ManagementInfrastructure ManagementPublic TendersInternational Customer Experience

About the role

Key responsibilities & impact

Become a deep expert in the Pathfinder solution and its application across customer use cases
Communicate Pathfinder’s capabilities clearly and persuasively in the context of user needs
Prepare and run demo projects that showcase Pathfinder’s workflows and applications
Prepare technical documentation and contribute content for sales and marketing materials
Prepare technical offers and responses for public tenders
Provide technical support, including live support to customers
Manage and triage customer technical requests to help prioritize the product roadmap
Design and deliver customer onboarding and training activities
Perform holistic testing of the solution ahead of releases and client deployments

Requirements

What you’ll need

Required: 3+ years of practical experience applying GIS to land, environmental, or infrastructure management
2+ years in a customer-facing role
Demonstrable experience writing technical documentation in English; conversational English proficiency.
Desirable: Experience in teaching or technical training activities; 2+ years working with international customers in an English-speaking context; German, Spanish, or other languages are a plus.

Benefits

Comp & perks

A real, high-impact role from day one — you’ll work directly with leadership (CEO, CTO, GIS Data Lead) on a platform already trusted by major utilities and infrastructure clients
An AI-native workplace, Microsoft Copilot, GitHub Copilot, and other AI tools are built into how we work from day one, not bolted on later
Remote-first, flexible-hours culture, core hours are 10:00–15:00 CET, with full flexibility outside that window; we trust people to manage their time as professionals
A small, multicultural team spanning Spain, Switzerland, LATAM, and Canada, where your work is visible and your voice matters
Structured onboarding with a clear 90-day plan, no sink-or-swim, no guessing what success looks like
Learning & development support tied to your own competence plan, including certifications and AI tooling upskilling
Company equipment provided (laptop and the tools you need to do your job well)
Vacation entitlement and leave terms in line with applicable local labour law