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Gilytics AG

GIS Growth Manager

Gilytics AG

GIS Growth Manager at Gilytics, a VC-backed Swiss startup providing a geospatial SaaS platform for infrastructure planning. Focus on customer advocacy and sales enablement to drive growth.

Posted 5/5/2026full-timeRemote • 🇨🇭 SwitzerlandMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Turn customer success into a repeatable growth engine
  • Build and manage a pipeline of customer advocates and references
  • Run a structured referral program with quarterly targets
  • Coordinate case studies and success stories end-to-end
  • Engage with industry bodies (CIGRE, CEATI, ENTSOE) to build visibility and connections
  • Interview customers, extract the real value, and publish one Pathfinder success story per quarter
  • Keep the website and product pages current with fresh customer evidence
  • Create LinkedIn content and targeted outreach that supports pipeline
  • Plan, host, and manage at least one quarterly webinar with customer speakers
  • Build and manage the Pathfinder Forum — a user community connecting customers and prospects
  • Equip the sales team with proof points, references, and stories that strengthen trust during active deals
  • Identify which customer assets are missing in live opportunities and build them
  • Develop targeted messaging and evidence for key segments, use cases, and geographies

Requirements

What you’ll need
  • 3 to 7 years in B2B customer advocacy, customer marketing, or sales enablement — not brand awareness, not demand gen
  • Proven track record producing technical content independently: case studies, customer stories, white papers — you interview, write, and publish without a copywriter
  • Experience working in or selling into infrastructure, energy, utilities, transport, or engineering — you understand the stakes and speak the language of engineers and project managers
  • Demonstrated ability to coordinate across complex organizations (Legal, Compliance, multiple stakeholders) and get deliverables approved without losing momentum
  • Strong interviewing and storytelling skills — you ask the right questions and translate complex technical topics into clear, credible language
  • Sales enablement mindset — you think in pipeline terms, not impressions
  • Active, proven use of AI tools to work faster and produce more
  • Self-directed execution — you follow through, push busy customers toward commitments, and get things done without heavy structure or supervision
  • Exposure to GIS, geospatial software, or spatial data concepts (Bonus Points)
  • Experience managing a customer community, user forum, or user group (Bonus Points)
  • Has organized or hosted external-facing technical webinars (Bonus Points)
  • Has worked at a startup or scaleup — comfortable with ambiguity and no established playbook (Bonus Points)
  • Multilingual — French, German, or Spanish a plus (Bonus Points)

Benefits

Comp & perks
  • Full ownership of a new function with direct business impact from day one
  • Close collaboration with Sales, Customer Success, and the leadership team
  • Fully remote, async-friendly work environment
  • A product that solves real, high-stakes problems for customers who care about outcomes
  • Competitive compensation — salary negotiable based on experience and location

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer advocacycustomer marketingsales enablementtechnical content productioncase studiescustomer storieswhite papersAI toolsGISgeospatial software
Soft Skills
interviewing skillsstorytelling skillscoordinationself-directed executionpipeline thinkingcommunicationrelationship buildingadaptabilityproblem-solvingstakeholder management