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GIS Growth Manager
Gilytics AGGIS Growth Manager at Gilytics, a VC-backed Swiss startup providing a geospatial SaaS platform for infrastructure planning. Focus on customer advocacy and sales enablement to drive growth.
About the role
Key responsibilities & impact- Turn customer success into a repeatable growth engine
- Build and manage a pipeline of customer advocates and references
- Run a structured referral program with quarterly targets
- Coordinate case studies and success stories end-to-end
- Engage with industry bodies (CIGRE, CEATI, ENTSOE) to build visibility and connections
- Interview customers, extract the real value, and publish one Pathfinder success story per quarter
- Keep the website and product pages current with fresh customer evidence
- Create LinkedIn content and targeted outreach that supports pipeline
- Plan, host, and manage at least one quarterly webinar with customer speakers
- Build and manage the Pathfinder Forum — a user community connecting customers and prospects
- Equip the sales team with proof points, references, and stories that strengthen trust during active deals
- Identify which customer assets are missing in live opportunities and build them
- Develop targeted messaging and evidence for key segments, use cases, and geographies
Requirements
What you’ll need- 3 to 7 years in B2B customer advocacy, customer marketing, or sales enablement — not brand awareness, not demand gen
- Proven track record producing technical content independently: case studies, customer stories, white papers — you interview, write, and publish without a copywriter
- Experience working in or selling into infrastructure, energy, utilities, transport, or engineering — you understand the stakes and speak the language of engineers and project managers
- Demonstrated ability to coordinate across complex organizations (Legal, Compliance, multiple stakeholders) and get deliverables approved without losing momentum
- Strong interviewing and storytelling skills — you ask the right questions and translate complex technical topics into clear, credible language
- Sales enablement mindset — you think in pipeline terms, not impressions
- Active, proven use of AI tools to work faster and produce more
- Self-directed execution — you follow through, push busy customers toward commitments, and get things done without heavy structure or supervision
- Exposure to GIS, geospatial software, or spatial data concepts (Bonus Points)
- Experience managing a customer community, user forum, or user group (Bonus Points)
- Has organized or hosted external-facing technical webinars (Bonus Points)
- Has worked at a startup or scaleup — comfortable with ambiguity and no established playbook (Bonus Points)
- Multilingual — French, German, or Spanish a plus (Bonus Points)
Benefits
Comp & perks- Full ownership of a new function with direct business impact from day one
- Close collaboration with Sales, Customer Success, and the leadership team
- Fully remote, async-friendly work environment
- A product that solves real, high-stakes problems for customers who care about outcomes
- Competitive compensation — salary negotiable based on experience and location
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer advocacycustomer marketingsales enablementtechnical content productioncase studiescustomer storieswhite papersAI toolsGISgeospatial software
Soft Skills
interviewing skillsstorytelling skillscoordinationself-directed executionpipeline thinkingcommunicationrelationship buildingadaptabilityproblem-solvingstakeholder management