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Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Generate, process, and issue customer invoices accurately and on schedule
- Apply customer payments (ACH, checks, credit card, wire) to the correct accounts and reconcile discrepancies
- Monitor aging reports daily; identify overdue accounts, initiate collection efforts, and escalate when necessary
- Maintain structured follow-up routines to ensure timely payment and reduction of outstanding balances
- Investigate and resolve billing errors, short payments, disputed charges, and account variances quickly
- Serve as the primary communications liaison for customer billing inquiries across multiple time zones, including some international communications
- Coordinate with Sales, Customer Success, and Operations teams to ensure billing accuracy and resolve account-related issues
- Assist with month-end close by reconciling the AR sub-ledger to the general ledger
- Maintain customer account records and ensure data accuracy in ERP and billing systems
- Support internal and external audits through documentation, reporting, and compliance with internal controls
- Contribute to process-improvement and automation initiatives to reduce manual steps and enhance billing efficiency
- Be self‑motivated and capable of working independently while managing high-volume transactional workflows
Requirements
What you’ll need- Associate’s or Bachelor’s degree in Accounting, Finance, or related field
- 2+ years of Accounts Receivable experience (high-volume or subscription-based billing preferred)
- 3+ years of experience with Microsoft Excel
- Strong attention to detail with the ability to meet tight deadlines
- Proficiency in Microsoft Excel; ERP experience (NetSuite preferred)
- 1+ years experience preferred with AR or billing management software (e.g., NetSuite, Maxio/Chargify, Zuora, FreshBooks, QuickBooks, etc.)
- Excellent communication and problem-solving skills
- Demonstrated ability to identify root causes and independently resolve issues
- 2+ Years experience with Stripe billing and payments
- 1+ Years experience with CRM platforms (Zoho, Salesforce, HubSpot, etc)
Benefits
Comp & perks- Health insurance
- Paid time off
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Accounts Receivablebilling managementdata reconciliationbilling error resolutionpayment processingfinancial reportingprocess improvementautomationattention to detailproblem-solving
Soft Skills
communicationself-motivationindependencetime managementcollaboration
Certifications
Associate’s degreeBachelor’s degree
