Gigamon

Internal Channel Account Manager

Gigamon

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Job Level

Mid-LevelSenior

Tech Stack

CloudSFDC

About the role

  • Be the expert on the deal registration processes/rules and answer questions for internal people and partners
  • Provide ongoing guidance and training for new and existing channel and sales personnel
  • Support Partners and answer questions around the partner portal, claiming spiffs, and other partner-facing functions
  • Proactively track partner spiff eligibility and alert partners if spiffs are expiring
  • Complete New Account forms for Partner leads for accounts not in SFDC
  • Track and promote programs such as the Margin Enhancement Program in collaboration with Partners
  • Collaborate with CAMs and NAMs to ensure partner certifications and compliance with Catalyst Partner Program
  • Help with new partner onboarding
  • Prepare presentations, trackers, and reports and complete required training and development objectives
  • Provide backup support when CAMs and NAMs are out of the office and manage day-to-day relationship management of Focus Partners
  • Drive deal registration and pipeline initiatives; execute marketing activities and MDF budget with Field Marketing Manager
  • Manage partner pipeline for New, Existing, and HTL orders and maintain escalation paths for orders over $100K
  • Maintain productive relationships with key stakeholders within Top Focus Partners and foster multi-level relationships between partners and Gigamon regional teams
  • Communicate product launches and promotions; drive partner participation in events
  • Work closely with Distribution team to ensure efficient order processing

Requirements

  • Five (5+) years or more working with the channel in high technology
  • Experience in interfacing and collaborating with channel partners, salespeople, and channel people
  • Knowledge of networking, data center, security and/or cloud technologies a plus
  • Highly organized with the ability to multitask
  • Ability to work independently in a fast-paced environment; must be high energy, motivated, and a self-starter
  • Excellent presentation and communication skills
  • Ability to travel into the supported regions on occasion