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Sales Administrator – IT Solutions
GIGAKOMSales Administrator supporting sales operations at GigaKOM for technology solutions in California. Managing administrative tasks and enhancing customer engagement in a fully remote environment.
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Support Account Executives and sales leadership with day-to-day operational activities
- Process leads, update opportunities, and maintain CRM records
- Coordinate schedules, appointments, and sales follow-ups
- Monitor communications, customer requests, and sales activity tracking
- Maintain organized records, documentation, and internal reporting
- Review bid postings, RFPs, RFQs, and customer requests
- Assist with preparation of: Proposals, Bid responses, Customer correspondence, Pricing documentation
- Work with distributors and vendors on: Product availability, Pricing requests, Quotes, Lead times
- Support sales teams during procurement and proposal processes
- Serve as a point of contact for customer and vendor communications
- Assist clients with: Order inquiries, Returns, Delivery updates, Product information requests
- Enter and process customer purchase orders into CRM systems
- Track order status and communicate expected delivery timelines
- Maintain accurate opportunity, pipeline, and account information
- Assist with reporting and sales activity tracking
- Assist with coordination of marketing materials and sales campaigns
- Support webinars, partner events, and promotional activities
- Collaborate with sales and marketing teams on customer outreach initiatives
- Continue developing knowledge of enterprise IT products and solutions
- Learn about: Networking, Cloud solutions, Security technologies, Public sector procurement processes
- Participate in training, educational opportunities, and professional development initiatives
Requirements
What you’ll need- High School diploma required; Associate’s or Bachelor’s degree preferred
- Strong administrative, organizational, and multitasking skills
- Excellent written and verbal communication abilities
- Proficiency with: Microsoft Office Suite, Excel, CRM systems, Database management tools
- Ability to manage multiple priorities in a fast-paced environment
- Detail-oriented, dependable, and highly organized
- Comfortable working independently in a remote environment
- Previous experience in Technology sales, IT administration, Customer service, Sales operations, Procurement coordination preferred
- Familiarity with enterprise IT technologies and terminology
- Experience working with Cisco, HPE, Aruba Networking or security products
- Experience supporting SLED (K–12, higher education, government) accounts is a plus
Benefits
Comp & perks- Competitive Compensation + Performance Incentives
- Fully remote work environment
- Opportunity for career growth within technology sales and operations
- Flexible engagement options: Full-time, Part-time, Contract
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CRM systemsDatabase managementMicrosoft Office SuiteExcelProposal preparationBid responsesOrder processingSales activity trackingPricing documentationCustomer correspondence
Soft Skills
Administrative skillsOrganizational skillsMultitaskingWritten communicationVerbal communicationDetail-orientedDependableHighly organizedAbility to manage multiple prioritiesComfortable working independently