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GIGAKOM

Sales Administrator – IT Solutions

GIGAKOM

Sales Administrator supporting sales operations at GigaKOM for technology solutions in California. Managing administrative tasks and enhancing customer engagement in a fully remote environment.

Posted 5/20/2026contractRemote • California • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Support Account Executives and sales leadership with day-to-day operational activities
  • Process leads, update opportunities, and maintain CRM records
  • Coordinate schedules, appointments, and sales follow-ups
  • Monitor communications, customer requests, and sales activity tracking
  • Maintain organized records, documentation, and internal reporting
  • Review bid postings, RFPs, RFQs, and customer requests
  • Assist with preparation of: Proposals, Bid responses, Customer correspondence, Pricing documentation
  • Work with distributors and vendors on: Product availability, Pricing requests, Quotes, Lead times
  • Support sales teams during procurement and proposal processes
  • Serve as a point of contact for customer and vendor communications
  • Assist clients with: Order inquiries, Returns, Delivery updates, Product information requests
  • Enter and process customer purchase orders into CRM systems
  • Track order status and communicate expected delivery timelines
  • Maintain accurate opportunity, pipeline, and account information
  • Assist with reporting and sales activity tracking
  • Assist with coordination of marketing materials and sales campaigns
  • Support webinars, partner events, and promotional activities
  • Collaborate with sales and marketing teams on customer outreach initiatives
  • Continue developing knowledge of enterprise IT products and solutions
  • Learn about: Networking, Cloud solutions, Security technologies, Public sector procurement processes
  • Participate in training, educational opportunities, and professional development initiatives

Requirements

What you’ll need
  • High School diploma required; Associate’s or Bachelor’s degree preferred
  • Strong administrative, organizational, and multitasking skills
  • Excellent written and verbal communication abilities
  • Proficiency with: Microsoft Office Suite, Excel, CRM systems, Database management tools
  • Ability to manage multiple priorities in a fast-paced environment
  • Detail-oriented, dependable, and highly organized
  • Comfortable working independently in a remote environment
  • Previous experience in Technology sales, IT administration, Customer service, Sales operations, Procurement coordination preferred
  • Familiarity with enterprise IT technologies and terminology
  • Experience working with Cisco, HPE, Aruba Networking or security products
  • Experience supporting SLED (K–12, higher education, government) accounts is a plus

Benefits

Comp & perks
  • Competitive Compensation + Performance Incentives
  • Fully remote work environment
  • Opportunity for career growth within technology sales and operations
  • Flexible engagement options: Full-time, Part-time, Contract

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
CRM systemsDatabase managementMicrosoft Office SuiteExcelProposal preparationBid responsesOrder processingSales activity trackingPricing documentationCustomer correspondence
Soft Skills
Administrative skillsOrganizational skillsMultitaskingWritten communicationVerbal communicationDetail-orientedDependableHighly organizedAbility to manage multiple prioritiesComfortable working independently