Manager, Product Analytics

Gifthealth

Manager of Product Analytics at Gifthealth leading qualitative user research for innovative healthcare solutions. Collaborating with cross-functional teams to ensure data-informed product strategies.

Posted 4/24/2026full-timeRemote • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $132,000 - $165,000 per yearWebsite

About the role

Key responsibilities & impact

Reporting to the Vice President of Product
Leads qualitative UX research (discovery interviews, concept testing, usability studies, synthesis)
Translates qualitative insights into hypotheses and partners with Product Data Analysts / Scientists and Business Analysts to validate findings with quantitative data
Leverages AI tools to accelerate research synthesis, insight generation, and UX writing workflows
Develops and maintains UX writing standards, voice and tone guidelines, and content patterns
Partners with Product Managers and Designers to influence product strategy and roadmap decisions
Mentors team members on research, content, and responsible AI usage best practices

Requirements

What you’ll need

Bachelor’s degree in computer science, engineering, design, or related field OR equivalent practical experience
Formal training in UX, HCI, or interaction design (Preferred)
6–8+ years of UX research experience with a strong emphasis on qualitative methods with 3–5 years of experience working on user-facing software products (Required)
Demonstrated experience using AI tools to support UX research and/or UX writing (Required)
Experience partnering with analytics, data science, or business intelligence teams (Required)
Demonstrated experience collaborating with designers on production applications (Required)
Experience in regulated or complex product domains (Preferred)
Experience operationalizing research insights across multiple teams (Preferred)
Experience at product-led technology companies (Preferred)
Experience working with design systems or platform-level UI infrastructure (Preferred)
Knowledge of qualitative UX research methodologies (interviews, ethnography, usability testing); UX writing and content strategy best practices; human-centered design, accessibility, and inclusive design principles, and capabilities and limitations of AI tools used in UX research and content creation (Required)
Knowledge of mixed-method research models (qual + quant validation) and regulated digital environments (healthcare, fintech, or similar) (Preferred)
Research planning, facilitation, synthesis, and storytelling skills (Required)
UX writing for product interfaces, flows, and system messaging skills (Required)
Cross-functional collaboration with data and analytics partners skills (Required)
Prompt design and evaluation for AI-assisted research and writing skills (Preferred)
Workshop facilitation and hypothesis-driven research alignment skills (Preferred)
Ability to use AI-powered tools for research synthesis and pattern detection; drafting and iterating UX copy; accelerating documentation and insight sharing (Required)
Ability to lead ambiguous discovery efforts and turn insights into clear direction (Required)
Ability to collaborate effectively with quantitative partners to validate ideas (Required)
Ability to apply AI responsibly, critically, and ethically in research and content work (Required)
Ability to influence long-term research and content strategy across product lines (Preferred)

Benefits

Comp & perks

None specified 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

UX researchqualitative methodsAI toolsUX writinghuman-centered designaccessibilityinclusive designmixed-method researchresearch planningstorytelling

Soft Skills

cross-functional collaborationmentoringfacilitationinfluencingleading discovery effortscollaborating effectivelyapplying AI responsiblysynthesishypothesis-driven research alignmentoperationalizing insights

Certifications

Bachelor’s degree in computer scienceBachelor’s degree in engineeringBachelor’s degree in designformal training in UXformal training in HCIformal training in interaction design