Program Manager

Gifthealth

Program Manager at Gifthealth responsible for managing client programs and operational excellence in healthcare. Overseeing risks, driving process improvements, and ensuring client satisfaction.

Posted 4/17/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $78,000 - $92,598 per yearWebsite

About the role

Key responsibilities & impact

Reporting to Account Director or Senior Account Director
Responsible for overall management, performance, and continuous improvement of assigned client programs
Provides oversight of program operations
Identifies and mitigates risks, resolves escalated issues, and drives process improvements
Serves as a key liaison between internal teams and client stakeholders
Ensures program success, client satisfaction, and operational excellence
Leads cross-functional collaboration

Requirements

What you’ll need

High school diploma or equivalent (Required)
Bachelor’s degree (Preferred)
5–7 years of healthcare, reimbursement, or patient support program experience (Required)
2–3 years of program management, operations, or leadership experience (Required)
Knowledge of medical and pharmacy benefits, prior authorizations, appeals, and reimbursement processes (Required)
Advanced critical thinking and problem-solving skills (Required)
Strong analytical, interpretation, and data-driven decision-making skills (Required)
High level of organizational and attention to detail skills (Required)
Advanced business software and applications Microsoft Office (Excel, PowerPoint, Word), etc. (Required)

Benefits

Comp & perks

Competitive salary
Health insurance
Paid time off
Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementoperations managementdata-driven decision-makingcritical thinkingproblem-solvinganalytical skillsinterpretation skillsattention to detailmedical benefits knowledgepharmacy benefits knowledge

Soft Skills

organizational skillscross-functional collaborationclient satisfaction focusrisk mitigationprocess improvementissue resolutionliaison skills