Donor Operations Specialist

Gift of Life Michigan

Donor Operations Specialist managing inbound calls to evaluate tissue donation opportunities. Collaborating with hospitals and medical examiners to confirm donor eligibility in a fast-paced environment.

Posted 7/16/2026full-timeAnn Arbor • Missouri • 🇺🇸 United StatesJuniorMid-Level💰 $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in evaluating donor eligibility and managing sensitive communications with various stakeholders in the healthcare field. Strong organizational and problem-solving skills are essential for handling multiple priorities and ensuring accurate documentation.

Highest-signal resume keywords

Medical Terminology ProficiencyExperience as Medical ScribeStrong Organizational SkillsExcellent Verbal and Written CommunicationProficiency with Microsoft Office

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Record EvaluationDonor Eligibility AssessmentDocumentation in EMRCritical ThinkingProblem-Solving

Soft Skills

CompassionComposure Under StressActive ListeningTeam CollaborationInitiative

Tools & Technologies

Microsoft OfficeOutlookTeamsTechnology Systems in Business Operations

Industry Keywords

HealthcareDonor ManagementOrgan DonationMedical Examiner InvestigationTissue Processing

About the role

Key responsibilities & impact

Address all new inbound calls/electronic referrals to Gift of Life.
Communicate with donor hospitals, organ teams, funeral homes, medical examiners, and other stakeholders to evaluate, investigate, and advance donor opportunities.
Evaluate tissue processor defined donor eligibility through the investigation of medical records and other appropriate sources.
Review relevant donor registries to confirm registry status.
Complete accurate documentation in the Gift of Life EMR.
Ability to handle stressful, fast paced, and sensitive work involving mechanism of death with a high level of compassion and composure.
Pre-screening with Processors when needed.
Perform other duties as assigned.

Requirements

What you’ll need

Associate degree in a health discipline, related field or an equivalent combination of education and experience.
2-4 years of experience as a Medical Scribe, Medical/Nursing Assistant, First Responder, ME Investigator (MEI) or related field.
Written and verbal fluency in English.
Ability to exercise initiative, critical thinking, and problem-solving.
Proficiency with Microsoft Office programs, including Outlook and Teams and other technology systems used in business operations.
Strong organizational skills and ability to manage multiple and competing priorities.
Demonstrate attention to detail.
Excellent verbal and written communication skills.
Proficient active listening skills.
Ability to read and understand medical terminology.
Possess the capability to work in a team and independently (virtually and in person)

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Gift of Life Michigan Website LinkedIn All Job Openings 201 - 500 employees Founded 1971 🤝 Non-profit 🤲 Charity Non-profit
Charity Gift of Life Michigan is a nonprofit organization that coordinates and promotes organ, eye, tissue, placenta, and living donations across Michigan. The organization provides donor registration services, family and grief support, community and multicultural outreach, volunteer programs, professional education for healthcare and funeral partners, and public awareness campaigns to increase donation and save lives. Gift of Life Michigan also runs programs for donor remembrance, legislative advocacy, and resources for recipients and donor families. Donor Operations Specialist 🔥 0 minutes ago 🏢🏡 Ann Arbor – Hybrid 💵 $22 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level ⚙️ Operations Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Address all new inbound calls/electronic referrals to Gift of Life.
Communicate with donor hospitals, organ teams, funeral homes, medical examiners, and other stakeholders to evaluate, investigate, and advance donor opportunities.
Evaluate tissue processor defined donor eligibility through the investigation of medical records and other appropriate sources.
Review relevant donor registries to confirm registry status.
Complete accurate documentation in the Gift of Life EMR.
Ability to handle stressful, fast paced, and sensitive work involving mechanism of death with a high level of compassion and composure.
Pre-screening with Processors when needed.
Perform other duties as assigned. 🎯 Requirements
Associate degree in a health discipline, related field or an equivalent combination of education and experience.
2-4 years of experience as a Medical Scribe, Medical/Nursing Assistant, First Responder, ME Investigator (MEI) or related field.
Written and verbal fluency in English.
Ability to exercise initiative, critical thinking, and problem-solving.
Proficiency with Microsoft Office programs, including Outlook and Teams and other technology systems used in business operations.
Strong organizational skills and ability to manage multiple and competing priorities.
Demonstrate attention to detail.
Excellent verbal and written communication skills.
Proficient active listening skills.
Ability to read and understand medical terminology.
Possess the capability to work in a team and independently (virtually and in person) Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs