Learning Specialist, Bilingual French/English

Giant Tiger

Bilingual Learning Specialist creating and facilitating training for Giant Tiger’s Canadian retail workforce. Improving onboarding, development tools, digital learning, and role readiness.

Posted 8/4/2026full-timeOttawa • 🇨🇦 CanadaJuniorMid-Level💰 CA$58,400 - CA$87,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Learning and Talent Development, with a focus on creating and implementing effective learning content and assessments. Proficient in facilitating training sessions and utilizing digital learning technologies to enhance learner engagement and support business objectives.

Highest-signal resume keywords

Learning And Talent DevelopmentFacilitation Of Training SessionsInstructional Design PracticesDigital Learning SolutionsBilingual Proficiency In English And French

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Learning Content CreationNeeds AnalysisAssessment DevelopmentPerformance Support ResourcesAdult Learning PrinciplesProject CoordinationStakeholder EngagementContent TestingLearner CommunicationsTraining Program Implementation

Soft Skills

Interpersonal SkillsProblem SolvingOrganizational SkillsCommunication SkillsFacilitation Skills

Tools & Technologies

Workday LearningArticulate 360Microsoft OfficeMicrosoft TeamsSharePointAI-Enabled ToolsLearning Management SystemsDigital Learning ToolsReporting ToolsContent Management Systems

Industry Keywords

Retail OperationsVendor ExperienceAccessibility KnowledgeGenerative AI ExperienceCareer Development Tools

About the role

Key responsibilities & impact

Create and continuously improve learning content, assessments, and facilitator materials
Facilitate engaging learning experiences that build capability, strengthen role readiness, and support adoption of business priorities
Conduct learning and talent development consultations and needs analyses
Recommend learning approaches aligned with business objectives and learner needs
Coordinate assigned projects for timely and effective delivery
Create and maintain onboarding resources, career development tools, competency-based resources, and manager guides
Implement learning technologies, digital learning solutions, and AI-enabled tools
Analyze learner feedback to inform training improvements and provide recommendations
Support employees, leaders, and business partners across Canada
Lead in-person training programs at the Ottawa Home Office, stores, and Johnstown Distribution Centre as needed

Requirements

What you’ll need

2 to 3 years of experience in Learning & Talent Development
Post-secondary education in Education, Adult Education, Educational Studies, Human Resources, Communications, Business Administration, or a related field
Equivalent combination of education and directly relevant experience may be considered
Professional-level proficiency in both English and French
Experience creating, updating, and implementing learning content, tools, job aids, facilitator materials, eLearning, assessments, learner communications, and performance support resources
Experience supporting assigned learning programs or projects, including SME reviews, content testing, learner communications, launch readiness, and post-launch improvements
Experience gathering learning needs and content requirements from internal stakeholders, SMEs, or business partners
Experience facilitating training sessions, learner support activities, stakeholder reviews, or program activities
Working knowledge of adult learning principles, learner experience, instructional design practices, and learning evaluation basics
Strong verbal and written interpersonal, facilitation, and communication skills
Ability to organize work, solve problems, manage deliverables, and meet timelines across multiple projects
Strong digital literacy, including Microsoft Office and learning/content/reporting/AI-enabled tools
Ability to maintain content accuracy, follow standards, and handle confidential or sensitive information discreetly
Must be legally authorized to work in Canada and maintain authorization for the duration of employment
Workday Learning, Articulate 360, Microsoft Forms, Microsoft Teams, SharePoint, or similar tools are assets
Retail operations experience, vendor experience, reporting experience, certifications, accessibility knowledge, and generative AI experience are assets

Benefits

Comp & perks

Competitive compensation
6% employer contribution of annual base salary to a Deferred Profit Sharing Plan (DPSP), with no employee contribution required
Flexible, cost-shared health and dental benefits available on hire
Annual paid time off, including personal and vacation days
Additional paid holiday time between Christmas and New Year’s
Coaching, training, and career development support
Promotion-from-within opportunities
Store discount
Parental leave salary top-up
Recognition program with monetary rewards and other perks
Safety first environment
Recruitment support and accommodation for applicants