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About the role
Key responsibilities & impact- Manage a portfolio of ER cases within the designated team, including:
- Conducting or supporting investigations into policy violations, interpersonal conflict, or misconduct
- Guiding performance management actions, including documentation, corrective action plans, and terminations
- Supporting involuntary separations with attention to risk mitigation and organizational values
- Partner closely with the Supervisor, Employee Relations & PX Compliance to ensure consistent handling, documentation, and resolution of ER matters in alignment with enterprise-wide practices
- Collaborate with Sr HR Business Partners to align on people strategy, surface emerging themes, and ensure seamless support to the business. Partner with Legal on escalated or high-risk cases to ensure compliance and mitigate risk.
- Coach and advise managers on how to address behavior and performance issues early and effectively
- Facilitate training or targeted development for leaders, within designated team, to build skills in managing employee performance and conduct
- Analyze ER case data, flag recurring themes or risk areas, and translate these into meaningful trends, insights, and recommendations
- Communicate findings clearly and concisely to Head of HRBPs and business leaders with a focus on root cause and potential business impact (“the so what”)
- Maintain accurate case documentation, track actions and timelines, and ensure alignment with policies, procedures, and legal requirements
- Review timecards to ensure adherence to travel time policy and identify potential discrepancies or policy violations
- During non-peak periods, may support the Supervisor, Employee Relations & PX Compliance with additional investigations, data analysis, or compiling ER insights to inform broader trends and initiatives
- May support or lead special projects as needed
Requirements
What you’ll need- Bachelor's degree in Human Resources, Business Administration, or a related field
- 3-5 years of HR experience with at least 2 years in an employee relations role with direct case management responsibilities
- Demonstrated experience handling performance management, corrective actions, and investigations
- Strong understanding of employment law, workplace policy application, and HR best practices
- Prior experience partnering with Legal and senior HR team members
- Excellent judgment, discretion, and ability to manage sensitive and confidential information
- Skilled at identifying root causes, drawing insights from qualitative and quantitative data, and tailoring messaging to business audience
- Comfortable navigating ambiguity and influencing outcomes without formal authority
- Strong written and verbal communication skills; ability to craft clear summaries, reports, and talking points for leaders
- Travel required – up to 10%
Benefits
Comp & perks- health, vision, and dental insurance
- accident and life insurance
- 401k matching
- paid-time off
- education reimbursement
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
employee relationsperformance managementcorrective actionsinvestigationsdata analysiscase managementemployment lawworkplace policy applicationHR best practicesrisk mitigation
Soft Skills
judgmentdiscretioncommunicationinfluencingcoachingcollaborationproblem-solvinganalytical thinkingadaptabilityconfidentiality
Certifications
Bachelor's degree in Human ResourcesBachelor's degree in Business Administration
