Salary
💰 $62,710 - $78,362 per year
About the role
- Draft and manage a variety of customer-facing contracts including User Agreements, SOWs, Order Forms, amendments, renewals, and other contract-related documents.
- Ensure all contracts are drafted accurately and efficiently, in compliance with internal turnaround times and approval workflows.
- Collaborate cross-functionally with Sales, Product Management, Consulting, Legal, Implementation, Accounting and Finance.
- Manage deals within the Contract Operations queue and ensure accuracy of quotations and deal rescoping.
- Review and negotiate contract redlines in collaboration with Legal, Sales, and other internal stakeholders.
- Understand and apply go-to-market strategies, product offerings, and processes when advising sales on deal structure.
- Maintain high throughput to meet established turnaround time SLAs and deliver operational support across contract lifecycle.
- Ensure quoting and contracting systems are up to date throughout the sales cycle to ensure data integrity.
- Proactively identify process improvement opportunities and contribute to efficiency initiatives.
- Support creation, refinement, and maintenance of internal documentation and assist with special projects as needed.
Requirements
- Skilled at collaborating effectively across diverse business functions to drive results.
- Demonstrates strong initiative and the ability to work independently with minimal supervision.
- Excellent written communication skills, with a keen ability to convey information clearly and concisely.
- Familiar with standard contract and legal document structures and processes.
- Strong critical thinking abilities, particularly in analyzing and interpreting complex contract language.
- Experienced in using software workflow applications, such as Salesforce.com (CRMs) and Icertis (CLMs).
- Proficient in Microsoft Word and Excel, with a solid understanding of advanced features.
- Bachelor’s degree in related discipline or a combination of education and related experience.
- 3 years of experience in contracts management or related experience including sales operations, project management, customer support, financial analysis.
- Experience with pricing software such as Conga CPQ (Apttus) (preferred)
- Background in software as a service strongly preferred
- Knowledge of product and services pricing, accounting and financial principles