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GHJ

Collections Manager

GHJ

Collections Manager leading a team at a respected law firm. Optimizing collections performance and collaborating with attorneys to improve cash flow.

Posted 6/20/2026full-timeLos Angeles • California • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $120,000 per yearWebsite

About the role

Key responsibilities & impact
  • Lead, mentor, and develop a team of 5–6 collections professionals
  • Manage day-to-day collections operations in a fast-paced legal environment
  • Partner closely with attorneys, partners, and firm leadership to resolve collection issues and improve recovery efforts
  • Handle escalated collection matters and complex client situations
  • Monitor aging reports, portfolio performance, and collection trends
  • Develop and implement process improvements to increase efficiency and reduce delinquency
  • Collaborate with Billing, Accounting, and Finance teams to ensure timely resolution of billing-related issues
  • Produce reporting and provide insights to leadership regarding collections performance and portfolio risk
  • Support a culture of accountability, customer service, and continuous improvement

Requirements

What you’ll need
  • 5+ years of collections and/or accounts receivable experience
  • 5+ years of leadership experience managing collections teams
  • Prior experience within a law firm or professional services environment is required
  • Proven ability to manage collections in a high-volume environment
  • Strong experience working directly with attorneys, partners, and executive leadership
  • Experience improving collection performance, reducing aging, and driving cash flow improvements
  • Strong Excel skills, including reporting and data analysis
  • Experience with Elite 3E, Aderant, or similar legal financial systems is highly preferred
  • Excellent communication, relationship-building, and problem-solving skills

Benefits

Comp & perks
  • Competitive compensation and comprehensive benefits package
  • Hybrid work environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
collectionsaccounts receivabledata analysisreportingprocess improvementsportfolio performancebilling resolutioncash flow improvementsExcel
Soft Skills
leadershipmentoringcommunicationrelationship-buildingproblem-solvingcustomer serviceaccountabilitycollaborationcontinuous improvement