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Customer Service Agent
GfW Gesellschaft für Wasseraufbereitung mbHCustomer Service Associate in Chennai supporting learners with course selection and inquiries. Join an international team for a growing education project with remote collaboration options.
About the role
Key responsibilities & impact- Acting as the first point of contact for our learners via email or on site, Monday to Saturday
- Providing guidance in course selection and supporting participants with their questions
- Ensuring learner satisfaction through efficient, friendly, and solution-oriented support
- Coordinating administrative tasks and contributing to smooth day-to-day operations
Requirements
What you’ll need- Strong service orientation and genuine enthusiasm for working with adult learners
- Fluent English skills, German is a plus
- Confident and professional communication, whether by email, phone, or in person
- Solid PC and MS Office skills
Benefits
Comp & perks- Flexible, remote collaboration and a high degree of autonomy
- Long-term cooperation with potential for growth and development
- A supportive and inspiring international team
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
PC skillsMS Office skills
Soft Skills
service orientationenthusiasm for working with adult learnerscommunication skillsproblem-solvinginterpersonal skills