GFT Technologies

Junior IT Support Analyst – Service Desk, Fluent English

GFT Technologies

full-time

Posted on:

Location Type: Hybrid

Location: Barueri • Brazil

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Junior

Tech Stack

Azure

About the role

  • Provide IT support and respond to service desk tickets
  • Support end users and corporate devices (Windows and managed devices)
  • Assist with user and access administration (Active Directory / Azure AD)
  • Provide basic Microsoft 365 support (Outlook, Teams, SharePoint)
  • Support implementation and validation of security and compliance policies (e.g., Intune)
  • Log and document incidents and service requests
  • Interact with internal teams and external vendors when necessary

Requirements

  • Currently enrolled in or completed a degree in IT or a related field
  • Basic knowledge of Windows environments and networking
  • Basic knowledge of Microsoft 365
  • Advanced English (reading, writing, and speaking)
  • Good communication, organizational skills, and a willingness to learn
Benefits
  • Multi-benefit card – choose how and where to use it
  • 90% scholarship support for undergraduate, postgraduate, MBA and language courses
  • Flexible working hours
  • Personalized career plan and opportunities for international career development
  • Gympass
  • Private pension plan
  • Childcare allowance and more
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT supportservice deskuser administrationaccess administrationActive DirectoryAzure ADMicrosoft 365Windows environmentsnetworkingsecurity compliance
Soft Skills
communicationorganizational skillswillingness to learninterpersonal skills