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Industrial Services Operations Manager
GFL Environmental Inc.Industrial Services Operations Manager leading environmental cleaning operations for GFL Environmental in Prince George. Overseeing teams, field execution, safety, budgets, bids, assets, and client relationships.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and project management capabilities in Industrial Cleaning, with a focus on Health and Safety adherence, customer relationship management, and operational efficiency. Proficient in developing job scopes, project costing, and maintaining effective communication with diverse teams.
Highest-signal resume keywords
Leadership ExperienceProject ManagementHigh-Pressure Water Jetting ToolsHealth & Safety ProtocolsCustomer Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project CostingJob Scopes DevelopmentPreventive MaintenanceOperational DocumentationInventory Control
Soft Skills
Interpersonal SkillsCommunication SkillsOrganizational SkillsTeam ManagementAdaptability
Tools & Technologies
Microsoft OfficeExcelWordOutlook
Industry Keywords
Industrial CleaningOil and GasPulp Mill Process FacilitiesCleaning MethodologiesHealth and Safety
About the role
Key responsibilities & impact- Spearhead the Industrial Services Team and report directly to the Director of Operations
- Ensure Health and Safety remains the top priority by adhering to company policies and safe work practices
- Manage union and non-union direct reports, monitor daily activities, delegate duties, and provide ongoing coaching
- Spend significant time in the field to ensure customer satisfaction, professional standards, and safe job execution
- Perform job site walks to verify adequate labor, equipment, and material resources
- Maintain assets according to preventive maintenance schedules and maintain accurate inventory controls
- Assist with annual budget preparation, re-forecasting updates, and regular P&L reviews
- Optimize equipment utilization, labor efficiency, and material costs
- Help develop job bids, project costing, and statements for client review
- Coordinate resources, major project scopes, and turnarounds with HSE, administrative, and shutdown planning teams
- Build customer relationships through updates, troubleshooting, and follow-up meetings
- Identify potential new clients and expansion opportunities
- Oversee pre-job mobilization and demobilization
- Ensure daily operational documentation is clear, concise, and complete
- Report work-related accidents or incidents and participate in incident investigations
Requirements
What you’ll need- Minimum 5 years of leadership or project management experience in Industrial Cleaning or a related field
- Hands-on experience with high-pressure water jetting tools strongly preferred
- Solid understanding of oil, gas, and pulp mill process facilities and applicable cleaning methodologies
- Existing strong customer relationships within the industry
- Ability to supervise execution plans, develop job scopes, cost projects, and build detailed schedules and method statements
- Strong interpersonal and communication skills, with experience collaborating with, inspiring, and managing diverse teams
- Proficient in Microsoft Office (Outlook, Excel, Word)
- Highly motivated self-starter with strong organizational skills
- Comfortable adapting to fast-paced, high-pressure environments with minimal supervision
- Demonstrated commitment to upholding Health & Safety protocols
- Valid work authorization in the country where the job is located; GFL does not provide visa sponsorship
Benefits
Comp & perks- Competitive wages
- RRSP company matching program
- Industry-leading health, dental, vision, and mental health benefits
- Employee Assistance Program (EAP)
- Paid training and professional development opportunities
- A supportive work environment that fosters long-term career growth