Assistant, Operation Manager – Medical Equipment

Getz Healthcare Australia & New Zealand

Operations Manager responsible for operational excellence in a medical equipment company. Leading teams and implementing strategies to meet company goals in Thailand.

Posted 7/22/2026full-timeBangkok • 🇹🇭 ThailandMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Operations Management, Regulatory Affairs, and Inventory Management, with a strong focus on compliance with ISO standards and continuous improvement initiatives. Proven ability to lead teams, optimize processes, and drive operational excellence to meet organizational goals.

Highest-signal resume keywords

Operations ManagementRegulatory AffairsInventory ManagementLeadership and CoachingProcess Optimization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Regulatory CompliancePurchasingImport/Export ProcessesLogistics ManagementKPI ManagementSOP DevelopmentCAPARisk ManagementBudgetingOperational Analysis

Soft Skills

LeadershipCoachingDecision-MakingPlanningProblem-Solving

Certifications & Qualifications

ISO 13485ISO 9001

Industry Keywords

Medical DeviceOperational SupportSupplier NegotiationsCustomer ServicePerformance Management

About the role

Key responsibilities & impact

Develop Operation Team strategies to support the achievement of the company's objectives and goals.
Lead, manage, and coach the Operations and Administration team to implement operational strategies, plans, and work procedures.
Oversee regulatory affairs, purchasing, importation, inventory management, administrative functions, and operational support for Sales and Service teams.
Manage medical device product registrations, import permits, and product amendments to ensure regulatory compliance.
Monitor local and overseas purchasing activities and represent management in supplier negotiations.
Ensure procurement, shipment, warehousing, storage, and distribution processes are carried out efficiently.
Monitor logistics providers to ensure timely and safe delivery of goods and handle claims for lost or damaged shipments.
Identify and maintain cost-effective third-party logistics and delivery solutions.
Ensure invoices are issued accurately and comply with company requirements.
Manage inventory levels to meet customer demand while minimizing inventory costs.
Oversee operational support for the Service team, including Preventive Maintenance (PM) contracts and claim processes.
Control petty cash usage within the Operations department.
Continuously improve operational processes and implement changes to enhance efficiency and support company goals.
Monitor and control operational expenses.
Lead the company's Quality Management System (ISO 13485, ISO 9001) and ensure regulatory compliance.
Drive operational excellence through KPI management, process optimization, SOP development, audits, CAPA, and risk management.
Lead continuous improvement initiatives to reduce costs, improve customer satisfaction, and enhance operational effectiveness across Regulatory Affairs, Procurement, Logistics, Inventory Management, Customer Service, and Administration.
Develop high-performing teams through coaching, training, and performance management.
Manage supplier qualification and performance programs while supporting leadership with operational analysis, business reporting, budgeting, and strategic planning.

Requirements

What you’ll need

Bachelor's degree in Science or a related field
Minimum 5 years of experience in Operations within an international company, or at least 3 years of experience in Regulatory Affairs for Medical Device products
Strong knowledge of regulatory affairs, purchasing, import/export processes, inventory management, logistics, and operational administration.
Excellent command of English in speaking, writing, reading, and listening.
Strong leadership, coaching, people management, and decision-making skills.
Excellent planning, coordination, organizational, and problem-solving abilities.
Strong interpersonal and communication skills.

Benefits

Comp & perks

Health insurance
Flexible work arrangements
Professional development