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Sales Team Assistant, French Speaker

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Location: 🇬🇧 United Kingdom

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Job Level

Junior

About the role

  • Provide comprehensive support to EMEA Sport and Entertainment sales representatives in daily interactions with customers and internal stakeholders.
  • Act as first point of contact for customers post-sale, answering queries and resolving issues promptly.
  • Engage in discovery activities to understand customer needs and recommend relevant products and services.
  • Assist sales reps by tracking agreements and invoices, preparing quotes, entering data, and handling administrative processes.
  • Process, code, and manage invoices and agreements; support CRM updates and record-keeping.
  • Troubleshoot customer access and technical issues and escalate to Technical Account Managers when necessary.
  • Help customers coordinate event coverage bookings and set up automations for content delivery.
  • Provide general administrative and team support, including organising digital file systems and planning team events.

Requirements

  • Business level French language skills.
  • 1–2 years’ experience in a customer service, administrative, or project-support role.
  • An interest and desire to progress into a sales role.
  • Strong interpersonal and communication skills — comfortable on the phone, video, or by email.
  • Exceptionally well-organized, detail-oriented, and able to juggle multiple priorities.
  • Flexible and proactive attitude — enjoys tackling varied tasks and stepping outside of a defined job description.
  • Comfortable using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Salesforce (or similar CRM systems), and learning new systems quickly.