Partnerships and Growth Representative

Getlabs

Partnerships and Growth Representative role at Getlabs, enhancing partner engagement and supporting business development. Involves customer engagement, project management, and operational excellence.

Posted 7/24/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer engagement and support, focusing on building trusted relationships with stakeholders and driving partner satisfaction through effective project management and performance monitoring.

Highest-signal resume keywords

Customer Engagement & SupportProject ManagementPartner SatisfactionPerformance MonitoringAccount Expansion

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Highly OrganizedResponsiveProactiveCapable of Managing Multiple Priorities

Industry Keywords

White Glove Customer ExperienceStakeholder RelationshipsPortal DemonstrationsTrainingOnboarding SessionsUtilizationAdoptionLong-Term EngagementSLAsKPIs

About the role

Key responsibilities & impact

Customer engagement & support
Deliver a white glove customer experience
Build trusted relationships with operational, clinical, and executive stakeholders
Participate in partner escalations.
Develop a deep understanding of each partner's business objectives
Drive utilization, adoption, and long-term engagement across assigned partner accounts.
Conduct portal demonstrations, training, and onboarding sessions
Introduce new product features and service capabilities
Identify opportunities for account expansion
Serve as the project manager for partner initiatives.
Monitor partner performance against SLAs, KPIs, and operational metrics.

Requirements

What you’ll need

Experience in customer engagement & support
Highly organized, responsive, and proactive
Capable of managing multiple priorities
Strong focus on partner satisfaction and execution.

Benefits

Comp & perks

Getlabs is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes.