L2 Application Support Engineer – Java

Getinz

full-time

Posted on: 1/5/2026

Location Type: Hybrid

Location: Kochi • India

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About the role

Provide L2 application support for Java-based applications.
Troubleshoot and resolve incidents related to Java, Servlets, JDBC, PL/SQL, and Unix environments.
Perform log analysis, basic debugging, and issue triaging.
Support deployment activities under senior team guidance.
Monitor applications and batch processes, escalating issues as required.
Collaborate with the onsite/offshore teams to ensure timely issue resolution within SLAs.
Maintain and update documentation, issue logs, and runbooks.
Participate in shift-based and on-call support rotations [ 24/7]

3-6 years of experience in the same or a comparable role
Proficiency in Java, Maven, PostgreSQL, Monitoring, Jira/Salesforce, Troubleshooting and AWS Exposure.
Good knowledge of Java and ability to debug application issues.
Understanding of Servlets, JSP, and JDBC for issue resolution.
Experience with Oracle 19c – SQL/PL-SQL scripting and query tuning basics.
Familiarity with IBM Liberty and Tomcat for app deployment and monitoring.
Proficiency in Unix/Linux (RHEL) – log analysis, cron jobs, shell commands.
Exposure to Shell Scripting (C-shell/Bash) for automation and troubleshooting.
Working knowledge of C/C++ executables and their role in batch processing.
Awareness of frontend debugging concepts (HTML, JavaScript).

Benefits

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Tip: use these terms in your resume and cover letter to boost ATS matches.

JavaMavenPostgreSQLPL/SQLUnixShell ScriptingJDBCServletsOracle 19cC/C++

troubleshootingcollaborationissue resolutiondocumentationcommunication