Serve as the technical expert in sales pursuits, articulating how our products improve care quality, workflow efficiency, patient safety, and clinical outcomes.
Deliver high-impact, technically grounded product demonstrations to technical leaders, executives and frontline users across a variety of healthcare settings.
Develop and deliver compelling technical presentations, product demonstrations, and proof-of-concepts tailored to healthcare provider audiences.
Maintain a deep understanding of the competitive landscape and healthcare industry trends, communicate implications to sales and leadership teams, and continuously evolve demos and sales enablement materials to stay ahead of the competitive landscape.
Serve as a trusted advisor and technical expert to both internal stakeholders and client technical teams.
Build and maintain role-specific sales playbooks, talk tracks, objection handling frameworks, and segment-specific toolkits in partnership with Product Marketing and Sales Leadership.
Design and deliver structured training programs that ensure new hires ramp quickly and existing reps deepen technical fluency across products, buyer personas, and sales motions.
Lead commercial team readiness for product and solution launches in partnership with Product Marketing.
Coordinate live training and tool delivery to ensure sales teams are confident and capable of delivering new narratives to the right segments, at the right time.
Provide subject matter expertise on the backend infrastructure of Get Well products and our deep integration capabilities across healthcare IT, EMR integrations, interoperability standards (e.g., HL7, FHIR, CDA), and data exchange frameworks.
Collaborate with product management and engineering to translate customer requirements into functional product enhancements and strategic roadmaps.
Establish structured channels for capturing field feedback on messaging, tools, and program effectiveness.
Synthesize insights to inform continuous improvement of enablement programs and collaborate with Product Marketing and Product on refinement of market positioning and sales narratives.
Assist in the development of RFP responses, proposals, and technical documentation.
Define KPIs and success metrics for enablement programs—including ramp time, quota attainment, cross-sell engagement, and sales cycle efficiency.
Analyze performance trends and use insights to improve content, training delivery, and seller activation.

Requirements

7+ years of experience in healthcare technology, with experience working with health systems and ambulatory care settings.
Deep understanding of leading EMR platforms (e.g., Epic, Cerner, Meditech, Allscripts, Athenahealth) and integration methodologies.
Familiarity with healthcare standards and regulatory requirements (e.g., HIPAA, HITECH, HL7, FHIR, CCD/CDA, Direct Messaging).
Proven experience supporting enterprise-level healthcare sales or solution engineering.
Strong communication and presentation skills; able to translate technical concepts for non-technical audiences.
Experience collaborating with sales, product, and engineering teams in a fast-paced environment.
Bachelor’s degree in healthcare informatics, computer science, or related field (Master’s preferred or equivalent experience).
Previous experience in a pre-sales, sales engineering, or consulting role.
Certifications in Epic, HL7, FHIR, or other healthcare IT standards.
Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and healthcare data security practices.
Understanding of population health, care coordination, or revenue cycle technologies.
Adhere to all organizational information security policies and protect all sensitive information, including but not limited to electronic protected health information (ePHI), protected health information (PHI), personally identifiable information (PII), and Get Well information based on data classifications in accordance with organizational policy and Federal, State, local, and international regulations.

Benefits

exceptionally generous paid time away from work
a variety of paid leave programs
savings opportunities with 401(k) and incentive plans
internal education programs
full array of health benefits
fitness reimbursement
cell phone subsidy
casual offices with snacks and drinks
peer recognition programs
health advocacy and employee assistance programs
chili cook-offs
pet insurance (yes, really) and so much more

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

EMR integrationhealthcare technologydata exchange frameworkstechnical presentationssales enablementKPI definitionperformance analysisproof-of-conceptshealthcare informaticssolution engineering

Soft Skills

communication skillspresentation skillscollaborationtechnical fluencytraining deliveryadaptabilityproblem-solvingstakeholder managementstrategic thinkinginsight synthesis

Certifications

Epic certificationHL7 certificationFHIR certification