GestãoClick

Scrum Master

GestãoClick

full-time

Posted on:

Location Type: Hybrid

Location: Belo Horizonte • Brazil

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About the role

  • Structure and maintain all marketing projects and requests in Jira, creating clear, complete, and prioritized cards using a Scrum methodology adapted to marketing;
  • Transform requests coming from spreadsheets, meetings, or briefs into actionable cards, ensuring nothing is left outside the official workflow;
  • Plan and run agile rituals in an objective and practical way to provide rhythm and visibility to the team;
  • Monitor bottlenecks, rework, and delays, acting proactively to unblock the workflow;
  • Protect the team’s workflow by preventing out-of-process requests, unprioritized urgencies, and operational noise that compromise focus and deadlines;
  • Act as a facilitator of priorities, helping to translate strategic decisions into clear execution criteria within the backlog;
  • Identify and eliminate recurring bottlenecks by analyzing causes of delays, rework, and communication failures between areas;
  • Generate marketing operations data, tracking demand volume per sprint, the team’s real capacity, average execution time, and rework rate;
  • Serve as the guardian of the agile methodology applied to marketing, adapting Scrum/Kanban to the team’s reality with a focus on efficiency rather than bureaucracy;
  • Track article delivery deadlines, validating that they were delivered as agreed;
  • Perform timesheet audits to ensure alignment with schedules, attendance, and team organization;
  • Ensure that all tasks have an owner, deadline, clear description, and updated status;
  • Review video captions/subtitles, social media captions, and static creative copy with a focus on typos, basic clarity, and minimum coherence with the brief;
  • Contact clients to schedule interviews and recordings, organizing dates, times, and confirmations;
  • Act as a point of support between marketing and other company areas, contacting stakeholders when objections, questions, or dependencies arise that are blocking the team;
  • Ensure leadership has clear visibility of what is in progress, at risk, or completed.

Requirements

  • Exceptional organizational skills;
  • Clear and assertive communication;
  • Ability to hold others accountable with empathy;
  • Systemic/process-oriented view of workflows;
  • Scrum and Kanban methodologies (applied to marketing);
  • Jira (advanced level);
  • Project and deadline management;
  • Content production workflows;
  • Basic knowledge of digital marketing and content;
Benefits
  • Ifood Benefícios benefits card (meal and food allowance - VA and VR) worth R$33.00/day, also paid during vacation;
  • Fuel allowance of R$180.00;
  • Home office allowance of R$150.00;
  • Fresh fruit available every weekday;
  • Headquarters equipped with a gym, cafeteria, and kitchen;
  • Relaxation area with PS4, PS5, arcade machines, pool table, chess, Uno, sofas, rest poufs, and more;
  • ClickDay: our monthly happy hour to promote engagement and the well-being of our Clickers;
  • Wellhub (formerly Gympass);
  • Health insurance with 100% of the monthly premium covered by the company;
  • Dental plan with no co-payment;
  • Partnership with SESC (varied programming in education, health, culture, leisure, and social assistance);
  • StarBem: 4 monthly telemedicine consultations with specialists;
  • AVUS: discounts on pharmacies, medical tests, and private consultations for you and your dependents;
  • Birthday Day Off (one day off to be taken on the birthday or during the birthday month);
  • Birthday gift during the birthday month;
  • Férias&Co and Onhappy: our corporate vacation benefits;
  • Career development plan;
  • Partnerships with educational institutions (UNA, UNIBH, Estácio, Anhanguera, and Unopar);
  • Training and development programs in the area;
  • Partnership with language school OpenEnglish;
  • Annual profit-sharing;
  • Variable bonus for all employees.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Scrum methodologyKanban methodologyproject managementdeadline managementcontent production workflowsdata trackingtimesheet auditsbottleneck analysisagile ritualsworkflow optimization
Soft skills
organizational skillsclear communicationassertive communicationempathyaccountabilitysystemic viewprocess-oriented mindsetfacilitationproblem-solvingstakeholder management