Gepard Media

Customer Support

• Provide professional and friendly support to customers via live chat and email
• Assist customers across multiple brands and gaming products
• Understand customer needs and offer effective solutions to their questions or concerns
• Handle approximately 70 customer cases per shift
• Work closely with internal teams to ensure issues are resolved efficiently
• Identify opportunities to improve customer experience and internal processes
• Maintain a high standard of communication and customer care at all times

Gepard Media

German Customer Support Agent – iGaming

German Customer Support Agent – iGaming