Gepard Media

QA Engineer

• Create, maintain, and execute test cases based on product requirements.
• Perform functional, regression, exploratory, and usability testing.
• Identify, document, and track bugs, ensuring clear communication with development teams.
• Verify bug fixes and validate releases before deployment.
• Test web applications, mobile applications, and APIs.
• Analyze complex scenarios and identify potential risks or vulnerabilities.
• Maintain testing documentation and ensure test coverage remains up to date.
• Collaborate closely with Product and Engineering teams to improve product quality and user experience.
• Participate actively in release processes and quality assurance activities.

QA Engineer, Manual

Customer Support

• Provide professional and friendly support to customers via live chat and email
• Assist customers across multiple brands and gaming products
• Understand customer needs and offer effective solutions to their questions or concerns
• Handle approximately 70 customer cases per shift
• Work closely with internal teams to ensure issues are resolved efficiently
• Identify opportunities to improve customer experience and internal processes
• Maintain a high standard of communication and customer care at all times

QA Engineer, Manual

German Customer Support Agent – iGaming